What are the responsibilities and job description for the Front Office Coordinator position at Advanced Cosmetic Surgery & Laser Center?
Front Office Coordinator – Facial Plastic Surgery & Aesthetic Practice
Cincinnati, OH | Full-Time
Are you passionate about providing an exceptional patient experience in a dynamic and rewarding medical aesthetics environment? Do you have a warm, engaging personality and a keen eye for detail? Our highly respected facial plastic surgery center is seeking an outstanding Front Office Coordinator to be the welcoming face of our practice and a key part of our patient care journey.
About Us
Led by a renowned facial plastic surgeon and a team of highly skilled Nurse Practitioners (NPs) and Physician Assistants (PAs), our practice is a leader in both surgical and nonsurgical facial rejuvenation in the Cincinnati area. We specialize in advanced treatments, including Botox, fillers, and facial plastic surgery procedures, delivering natural, refined results with expert precision.
As the Front Office Coordinator, you will be at the heart of our patient experience—ensuring every guest feels welcomed, cared for, and supported from their first call to their final send-off. This role is ideal for someone who thrives in a fast-paced, high-touch environment and enjoys interacting with a diverse range of patients seeking aesthetic enhancements.
What You’ll Do
- Be the First Impression: Greet every patient with warmth, enthusiasm, and professionalism, creating a welcoming atmosphere from the moment they walk in.
- Guide the Patient Journey: Assist patients with check-in/check-out, appointment scheduling, and any pre- or post-treatment needs.
- Communication Hub: Answer phone calls, respond to inquiries, and guide patients on scheduling, treatments, and follow-ups with clarity and confidence.
- Efficient Scheduling & Coordination: Work closely with our providers to manage appointment flow, ensuring efficiency while maintaining an outstanding patient experience.
- Big Send-Offs & Lasting Impressions: Celebrate our patients’ transformations and milestones by offering an enthusiastic and positive checkout experience.
- Medical Record & Office Support: Utilize Electronic Medical Records (EMR) systems and other office software to ensure accurate and efficient record-keeping.
- Collaborate with an Expert Team: Work alongside the best in the industry—supporting a team of providers who are passionate about patient care and delivering exceptional aesthetic results.
What We’re Looking For
- Personable & Outgoing: You love engaging with people, have a natural ability to make others feel comfortable, and bring positive energy to the workplace.
- Detail-Oriented & Organized: Accuracy and efficiency matter—especially when scheduling, handling medical records, and managing multiple tasks.
- Exceptional Communication Skills: You’re a strong verbal and written communicator, able to interact professionally with patients, providers, and the entire team.
- Tech-Savvy & EMR Familiarity: Comfortable working with electronic medical records (EMR) and other office software. Experience in medical or aesthetics-based offices is a plus!
- Team-Oriented Mindset: You thrive in a collaborative environment, supporting your team members while ensuring patients receive the best care possible.
Why Join Our Practice?
- Work with the Best: Be part of a highly regarded aesthetic and surgical practice known for delivering natural, beautiful results.
- A Fast-Paced & Rewarding Environment: No two days are the same—you’ll interact with a variety of patients and contribute to life-changing transformations.
- Career Growth & Development: Gain valuable experience in a premier aesthetics practice, with opportunities to grow within the field.
- A Supportive & Positive Culture: We believe in teamwork, professional development, and creating a workplace where employees feel valued.
How to Apply
If you have a passion for patient care, love interacting with people, and enjoy working in a high-end medical aesthetics setting, we’d love to meet you!
Apply today by submitting your resume and a brief cover letter explaining why you would be a great fit for our team to michelle@351face.com
We can’t wait to welcome our new Front Office Coordinator to our growing practice!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Cincinnati, OH 45209 (Required)
Ability to Relocate:
- Cincinnati, OH 45209: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
