What are the responsibilities and job description for the Front Desk Patient Coordinator position at Advanced Dental Centers?
**Patient Coordicator**
**Overview:**
Join our growing team as a Front Desk Manager in a dynamic clinic setting. We are seeking a dedicated individual with experience in dental and medical environments to oversee front desk operations and ensure exceptional patient service.
**Responsibilities:**
- Maintain a high level of customer service, ensuring patient satisfaction at all times.
- Schedule patient appointments efficiently, optimizing clinic workflow.
- Answer phones promptly and confirm appointments accurately.
- Greet and check in/out patients with professionalism and courtesy.
- Verify dental and medical benefits with insurance companies, ensuring accurate co-pay calculations.
- Collect payments from patients and process transactions securely.
- Assist in presenting and explaining treatment plans to patients effectively.
- Prioritize punctuality and demonstrate flexibility with scheduling.
**Qualifications:**
- Proficiency in dental terminology and medical scheduling.
- Experience with Dentrix, Eaglesoft, eClinicalWorks, or similar software.
- Familiarity with medical records management and phone systems.
- Previous work as a medical receptionist or in a clinic setting is preferred.
- Strong communication skills and a customer-centric approach to service.
Join our team today to contribute to our mission of providing top-notch patient care in a collaborative environment. If you have the required qualifications and are passionate about delivering excellent service, we encourage you to apply for this rewarding opportunity.
Job Types: Full-time, Part-time
Pay: $21.00 - $26.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Afternoon shift
- Monday to Friday
- Morning shift
- No weekends
Experience:
- Customer service: 1 year (Required)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- South Weymouth, MA 02190 (Required)
Ability to Relocate:
- South Weymouth, MA 02190: Relocate before starting work (Required)
Work Location: In person
Salary : $21 - $26