Dental Office Manager

We are seeking a Dental Office Manager to join our wonderful team and deliver an exceptional patient experience at our practice here at Claremont Dental Group. This is a perfect position for a leader that is ready to take charge of a thriving practice. As a business, we empower our team members to own their level of success. Ownership in this role includes scheduling, hiring, production, and collections that support profitability. As the leader, you will create an all-inclusive collaborative culture within our practice.

Schedule: Monday - Thursday

Responsibilities:

• Strive to provide a superior patient experience
• Support patients within presenting treatment plans
• Educates the patient regarding insurance benefits and affordable payment options including third-party patient financing
• Scheduling to patient clinical needs
• Collect co-payments and verify insurance coverage
• Respond to patient billing or financial inquiries
• Collect and post payments and record receipts.
• Balance nightly deposits and complete credit card processing
• Follows-up with the patient between visits for non scheduled, canceled, or missed appointments
• Act with urgency to resolve any patient dissatisfaction
• Excellent organizational skills to effectively handle multiple tasks

Qualifications:

• 1 years of dental office management experience
• Well versed in dental terminology and procedures
• Maintains a positive, collaborative, and supportive disposition with team and patients
• Understands and complies with HIPAA and HITECH Act of 2009