What are the responsibilities and job description for the Front Desk Receptionist position at Advanced Digestive Care?
Company Description : Advanced Digestive Care, a leading private practice specializing in Gastroenterology services in Northern Virginia, is looking for a friendly and organized Front Desk Receptionist to join our team!
Role Description : As a full-time Front Desk Receptionist, you will be the first point of contact for our patients. Your role will involve managing the front desk operations, providing excellent customer service, scheduling appointments, verifying insurance information, and ensuring a welcoming environment for all patients.
Responsibilities :
- Greet and assist patients with a warm and professional demeanor
- Schedule appointments and manage the front desk calendar
- Verify patient insurance information and collect patient payments
- Answer phone calls and address patient questions or concerns
- Maintain patient records accurately in the electronic health record (EHR) system
- Ensure compliance with privacy and patient confidentiality standards
- Assist with administrative tasks as needed
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