What are the responsibilities and job description for the Sales Representative – Contents & Cleaning Restoration position at Advanced Disaster Recovery?
Are you ready for an exciting job where no two days are ever the same? Can you create a culture that nurtures people to build with you? Do you want to exceed the standards of the industry? At Tristate Cleaning and Restoration / Advanced Disaster Recovery, Inc. (ADRI), we are looking for dedicated people to join us in our mission and values as we aim to be the best in class in the restoration field.
Tristate Cleaning and Restoration / Advanced Disaster Recovery, Inc. (ADRI) specializes in contents and cleaning restoration for residential and commercial properties affected by fire, water, mold, and other disasters. We help property owners recover by restoring furniture, electronics, clothing, and other valuable belongings. Our team provides expert cleaning, deodorization, and pack-out services to ensure a smooth recovery process.
Summary/Objective
We’re seeking a dynamic Outside Sales Representative to fuel business growth within our Contents and Cleaning Restoration division. In this role, you’ll have the opportunity to drive new business by generating leads, cultivating lasting relationships, and educating potential clients about our specialized restoration services. The ideal candidate is a sales-driven professional with exceptional communication skills and a background in the restoration, insurance, or cleaning industries. If you’re ready to make an impact and help clients recover, we’d love to hear from you!
Essential Duties and Responsibilities
• Prospecting & Lead Generation: Develop your pipeline of new business through prospecting with insurance adjusters, claims managers and restoration companies.
• Identify targets: existing relationships and new targets for the company and prospect in the field during the golden hours between 10am and 4pm Mon-Friday
• Client Relationship Management: Build and maintain strong relationships with referral partners and past clients to encourage repeat business.
• Consultative Sales: Educate potential clients on contents restoration, pack-out services, electronics cleaning, and other specialized solutions.
• On-Site Assessments: Conduct property visits to evaluate damaged contents, explain restoration options, and provide estimates in collaboration with the operations team.
• Networking & Marketing: Represent the company at industry events, and trade shows to increase brand awareness.
• Collaboration: Work closely with project managers, technicians, and insurance professionals to ensure a seamless restoration process.
• Sales Reporting: Maintain accurate records of leads, sales activities, and client interactions in the CRM system.
Competencies
• Competency with computers, phone and other mobile platforms
• Competency with MS office suite, Google Docs and other related software
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent time management skills with proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and to delegate them when appropriate
• Ability to function well in high-paced and at times stressful environments
Job Requirements
• Experience: 1-3 years in outside sales, preferably in restoration, cleaning, insurance, or related industries.
• Communication Skills: Excellent verbal and written communication abilities to build trust and close deals.
• Self-Motivated & Goal-Oriented: Ability to work independently and exceed sales targets.
• Problem-Solving Abilities: Assess client needs and provide tailored solutions for content restoration and cleaning.
• Networking Skills: Comfortable engaging with insurance adjusters, contractors, and property owners.
• Technology Proficiency: Experience with CRM software, Microsoft Office, and restoration estimating tools (e.g., Xactimate) is a plus.
• Valid Driver’s License: Willingness to travel locally for site visits and client meetings.
• Must be willing to take a background check.
• Must follow procedures outlined in the Employee Handbook.
Preferred Qualifications
• Background in contents restoration, textile cleaning, or fire/water damage restoration.
• Established network of insurance adjusters, contractors or restoration professionals.
• Familiarity with pack-out processes, ultrasonic cleaning, and deodorization techniques.
Benefits
• Competitive base salary uncapped commission.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Company vehicle or mileage reimbursement.
• Professional training and career advancement opportunities.
ADRI is widely regarded as the expert firm to call – day or night – to halt and remediate environmental emergencies and to restore homes and other spaces to their pre-damage conditions. Our experts provide emergency recovery services for wind, fire, smoke and water damage, catastrophe response, contents restoration, environmental issues, mold remediation, healthcare and environmental services, flooding repair and construction services.
