What are the responsibilities and job description for the Route Planner position at Advanced Drainage Systems?
About Us:
At ADS, creativity and bold moves are encouraged. We have over 50 years of experience manufacturing innovative and environmentally friendly alternatives to traditional materials. Our company is headquartered in Hilliard, Ohio, and we are a multi-billion dollar stormwater management company that specializes in pipe and ancillary products.
We capture rain with our drain basins, convey it with pipe, store it using chambers, and finally treat it with our water quality products before safely returning the water back to the environment. This process helps prevent flooding, which improves the quality of life for people living in cities, suburbs, and rural towns.
We believe in creating a circular economy and are the largest plastic recycling company in North America. We use plastic shampoo and detergent bottles to create pipe, diverting over 500 million pounds of plastic from landfills every year. ADS operates a global network of over 60 manufacturing plants and 30 distribution centers.
Our Story:
We have many stories to tell, and we need your help sharing them with the world. To learn more about ADS, please visit our website at
Job Responsibilities:
The Route Planner is responsible for managing driver and customer relations through effective communication, planning, and problem-solving. This includes dispatching and shipping-related tasks. The Route Planner also serves as a backup for the Freight Manager and potential successor to the position.
This role requires flexibility to work 40 hours per week and weeknights/weekends as required.
Primary Job Responsibilities:
- Create a safe and inclusive work environment for drivers.
- Schedule orders to meet on-time delivery dates and customer needs.
- Confirm customer delivery times with correct address and contact information.
- Communicate driver routes in a timely manner to ensure work-life balance/predictability.
- Build executable loads and schedules delivery stops with safety in mind.
- Maximize driver productivity, fleet asset utilization, and pounds shipped per load.
- Route efficiency through minimizing out-of-route miles.
- Partner with CSRs and Sales on expedited orders and regional fulfillment.
- Common carrier/UPS billing/RMAs management/TPA ship method communication.
- Driver trip envelopes/trip entry and driver log verification.
- BOL auditing and OTIFNE missed reason code validation.
- Backorder and future order management.
- Support the Stop Work Authority Program.
- Escalate concerns to Freight Manager.
Job Skills:
This position should possess the following skills/knowledge:
- Self-motivation, dependability, and team orientation.
- Ability to learn new skills and be open-minded/curious, effective communicator.
- Intermediate computer skills including software such as Microsoft Office Suites.
- Strong organization, time management, and conflict resolution skills.
- Familiarity with FMCSA and State DOT requirements such as HOS rules.
Education Requirements/Preferred Experience:
- High School Diploma or equivalent.
- 1-2 years office/computer experience.
- 1-2 years experience in transportation (dispatch, driver, administration).
Equal Opportunity Employer:
ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status, or any other status protected by federal, state, or local law.