What are the responsibilities and job description for the Field Product Support Expert position at Advanced Energy?
Responsibilities
- Generate new business opportunities by working with key customer contacts and AE account managers/directors to identify and promote AE brands and products.
- Defend current business by proactively supporting AE's existing business and building strong relationships with key contacts within customer accounts.
- Act as a technical liaison among OEM customers, end-user customers, and AE personnel to resolve significant matters and determine strategic direction.
- Provide training and troubleshooting services to customers and AE colleagues to demonstrate/promote/optimize the use of AE products.
