What are the responsibilities and job description for the Referral Coordinator position at Advanced Family Eye Care?
Advanced Family Eye Care is looking to add to our growing team! We currently have an opening for a Patient Contact/Patient Services Representative.
JOB DETAILS:
This Patient Contact/Patient Services Representative position is entry-level tier with the responsibility of calling and messaging patients who are due for their yearly appointments and scheduling new referrals. The daily tasks will include working in Microsoft Excel, completing a set number of phone calls and messages each day, and using our practice management software to schedule patient appointments.
SKILLS/ABILITIES:
-Ability to adhere to a daily routine and satisfactorily complete assignments and quotas
-Excellent phone skills
-Great personal interactions
-Ability to learn basic computer functions
-Good grammar/punctuation
-Ability to speak English and Spanish
COMPENSATION
-Medical, Dental, Vision insurance
-Employee allowances and discounts on glasses, contact lenses, and sunglasses
-401k Retirement plan with Employer match
-Paid holidays and sick leave
-Hourly base pay plus commissions and incentives
ELIGIBILITY/REQUIREMENTS
-High school diploma or GED
-Legal to work in the United States
-MUST BE ABLE TO PROFICIENTLY SPEAK ENGLISH AND SPANISH
We are looking for the right personality that fits with our office. We don't care if you used to be a mechanic, babysitter, ninja, or bank president--we are looking for honest, friendly, caring, hard-working individuals who want to be a part of a family-oriented team. We are all accountable to each other and to our patients. Our goal is to provide the best vision care and the best customer service in Northwest Arkansas.
If you would like to join our team, please send a brief resume and an informal letter about yourself. Tell us about your background, future, likes/dislikes, hobbies, personality, favorite ice cream--whatever you want that conveys who you are. Templates are not accepted, and your letter is 90% of the determination of whether you get an interview or not!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Work Location: In person
Salary : $15 - $20