What are the responsibilities and job description for the Front Office Specialist position at Advanced Foot & Ankle Care Centers?
Part-Time Front Office Specialist
Location: Columbia and Spring Hills Offices
About Us:
We are a growing practice, and we’re on the hunt for a rockstar Front Office Specialist! If you’re friendly, outgoing, and motivated, with previous front office or customer service experience, we want you to join our team. As the first person our patients see, you’ll play a vital role in creating a welcoming and professional environment.
Position Overview:
We are looking for a high-energy individual to support our Columbia and Spring Hills offices in a part-time capacity. The ideal candidate will have strong communication skills, a knack for multitasking, and a passion for providing exceptional patient care.
Responsibilities:
- Patient Interaction: Greet patients warmly, check them in/out, and ensure a seamless front desk experience.
- Paperwork Management: Assist patients with paperwork and accurately enter information into the system.
- Communication: Relay messages between patients, doctors, and medical assistants as needed.
- Payments: Look up patient accounts, collect payments, and balance the cash drawer daily.
- Documentation:
- Send consult notes and office notes to referring doctors.
- Mail welcome letters to new patients.
- Scan and file all documents, including ABNs, patient forms, and DME forms.
- End-of-Day Duties: Perform closing procedures to ensure the office is ready for the next day.
- Travel: Be available to provide coverage at our other office locations as needed.
Qualifications:
- Experience:
- Up-to-date understanding of billing and reimbursement procedures.
- Experience with resolving disputes and denials is a plus.
- Customer service experience: 1 year (preferred).
- Skills:
- Ability to multitask and prioritize in a fast-paced environment.
- Strong communication and interpersonal skills.
- Comfortable working independently or as part of a team.
- Dependable, trustworthy, and detail-oriented.
- Flexibility: Willingness to travel between Columbia and Spring Hills offices.
Job Details:
- Job Type: Part-time
- Schedule:
- Day shifts
- Monday to Friday
- Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In-person at Columbia and Spring Hills offices.
If you are ready to grow with us and bring energy and enthusiasm to our team, we’d love to hear from you! Apply today to join a supportive and dynamic work environment.
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
Experience:
- eClinical Works: 1 year (Preferred)
- Front desk: 1 year (Required)
- Customer service: 2 years (Preferred)
- Medical Office: 1 year (Required)
Work Location: In person
Salary : $17