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Account Manager

Advanced Instruments, LLC
Boston, MA Full Time
POSTED ON 3/7/2025
AVAILABLE BEFORE 6/6/2025

Innovate, Empower, Grow—With Advanced Instruments

For nearly 70 years, Advanced Instruments has been at the forefront of innovation, helping organizations enhance quality, achieve reliable outcomes, and boost productivity in the biopharmaceutical, clinical, and food & beverage industries. We don’t just develop cutting-edge technology—we empower our customers with solutions that drive efficiency, precision, and performance.

From Solentim®, revolutionizing cell and gene therapy with advanced imaging and single-cell deposition, to OsmoTECH® and OsmoPRO® micro-osmometers, delivering accurate and reliable lab results worldwide, we set the standard for quality and reliability. Our Artel portfolio ensures precision in liquid handling through advanced validation, automation, and calibration tools. What sets us apart? With customer-centricity at our core, we take ownership, push boundaries, and collaborate to make a meaningful impact. Headquartered in Norwood, MA, with locations in UK and Westbrook, ME, our 340 employees worldwide are driving exciting growth this year.

Our Mission : To drive innovation that optimizes processes, increases efficiency, and delivers confidence in results.

Our Vision : To improve patient health through innovation and excellence.

If you're looking for a career where ingenuity, accountability, and collaboration fuel success, join us and be part of a team that’s shaping the future of our industry.

We are seeking a self-driven, energetic & proactive Account Manager to work remotely in the Boston or New England area to serve as a core team member on the Osmo Bio team.

A Day in the Life :

As an Account Manager you will be responsible for promoting and selling the Advanced Instruments Osmo Bio portfolio in their defined selling territory. The goal is to hit reaching quarterly and annual sales quotas, while achieving opportunity creation targets in collaboration with the leadership team.

They will focus on protecting and growing our existing business by engaging with our installed base of users and their support functions on a regular basis in a powerful way. They will need to ensure our customers are perfectly trained to use our products at their full capabilities. The purpose is to guarantee customers are fully satisfied with our products, our service and the daily operational support we provide. The Account Manager will make sure existing customers upgrade their obsolete and out-of-service instruments to our latest technology and expand to other departments with having the right level of consumables and services attached. Heavy prospecting activities are required to develop new business opportunities outside of our installed base by identifying new potential customers, educating them on our value, developing a strategy to displace competition, and convincing them to use our products and services.

What we are looking for in you :

  • Experience with Biotech and GMP Sales is preferred
  • 5 years of experience in working with Biotech / Biopharma companies
  • Excellent knowledge of bioprocessing
  • Experience in selling capital equipment
  • Experience in complex sales process, with big budgets at stake and multiple stakeholders involved
  • Excellent verbal and written communication, both commercially and technically
  • Ability to work in English every day (verbal and written communication)
  • Strong passion for commercial excellence and sales methodology
  • Strong passion for scientific and technical excellence
  • Strong entrepreneurial mindset and go-getter attitude
  • Good level in IT (Excel, PowerPoint, Word)
  • Experience with CRM (ideally Salesforce.com)
  • Valid driver’s license
  • Ability to travel 50% of the time in average
  • Strong presentation skills

Work Location : Remote, 50% Travel

What's in it for you?

  • Flexible Medical, Dental, & Vision Coverage
  • Competitive 401k company match
  • Bonus Program, Generous PTO and paid holidays
  • Generous Tuition reimbursement
  • Hybrid and flexible work arrangements
  • Professional development, engagement and events
  • Company marketplace for lunch and snacks!
  • EEO Statement :

    Advanced Instruments takes pride in being an equal opportunity employer committed to hiring a diverse and inclusive workforce. As a part of our commitment to a diverse and inclusive workforce, Advanced Instruments will continue to take steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identify, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

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