Inside Sales Representative

Overview:

Advanced Interiors is a business-to-business Office Renovation Service Company. We deliver highest level Building Experience under budget, ahead of schedule, and top-level quality - direct to our clients. We bring open book pricing and communication to the customers experience.

We are currently seeking a highly motivated and adaptable evening and weekend Inside Sales Manager to join our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top notch customer recognition due in part to great Call Center Representatives.

In this role, you will be supporting, training and coaching the representative that is the first customer touch point, the beginning of the customer experience, and a representative of the Advanced Interiors brand. You will be responsible for receiving inbound calls and making outbound calls from customers regarding their needs for office renovations.

Our Website: www.advinteriors.com

Responsibilities:

• Handling inbound calls and making outbound calls.
• Engaging with prospective customers regarding their floor covering needs.
• Passionate about delivering a great customer experience.
• Making outbound calls from internet generated leads.
• Providing a positive and informative customer experience.
• Use internal tools to document all customer touch points and communications.
• Ability to build rapport with customers.
• Contribute to the achievement of team goals and outcomes.
• Setting qualified appointments for our Field Sales Representatives.
• Participate in regular training and development meetings as required.
• Represent the brand in line with our mission of delivering an amazing customer experience.

Qualifications:

• 2 years of Call Center, Customer Service, or other customer facing experience.
• 1 year of leadership experience.
• Familiarity with Customer Relationship Management (CRM) software and best practices.
• Technologically proficient,
• Excellent listening and communication skills.
• Must possess a positive, can-do attitude.

Benefits and Compensation:

• Performance Bonuses
• 100% Paid Training
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Schedules
• Paid Time Off (PTO)
• 401k

This a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center function, as well as the organization as a whole. If you are committed to achieving your personal and professional goals – all while having the flexibility to design your own schedule, this could be the best next career step for you.

Advanced Interiors is committed to equal opportunity in all conditions of employment, for all employees and all job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. National Floors Direct also complies with all applicable national, state and local laws governing nondiscrimination in employment.

Job Type: Full-time

Pay: $55,000.00 - $85,000.00 per year

Benefits:

• Paid time off

Shift:

• 8 hour shift
• Day shift
• Morning shift
• No nights

Supplemental Pay:

• Bonus opportunities

Experience:

• Call center: 1 year (Required)

Shift availability:

• Day Shift (Required)

Ability to Relocate:

• Fort Lauderdale, FL 33301: Relocate before starting work (Required)

Work Location: In person

Salary : $55,000 - $85,000