Zenoti Product Lead

Description

At Advanced MedAesthetic Partners (AMP), we are redefining what it means to grow in the aesthetics industry. We don’t just invest in practices—we build lasting partnerships that empower med spas, plastic surgery centers, and dermatology clinics to scale beyond what they ever thought possible. 

By providing strategic funding, operational expertise, and a powerful support network, AMP helps practice owners unlock new levels of success while maintaining the integrity of their brand and patient care. Our dynamic, high-energy team thrives on innovation, collaboration, and driving real results in a rapidly growing industry. 

As the Zenoti Product Lead, you will own the optimization and management of the Zenoti platform, ensuring seamless technology integration to enhance business efficiency and growth. You will be responsible for analyzing workflows, identifying areas for improvement, and configuring the system to meet business needs. Working closely with cross-functional teams, you’ll drive initiatives that streamline operations, improve user experience, and maximize the platform’s potential.

If you’re looking for an opportunity to be part of something bigger—to make an impact, work alongside industry leaders, and grow with a company that is setting new standards in aesthetics—AMP is the place for you.

KEY RESPONSIBILITIES: 

• Serve as the primary administrator for Zenoti, ensuring smooth system performance and user accessibility. 

• Analyze existing workflows to identify inefficiencies and recommend improvements that enhance productivity. 

• Configure, customize, and optimize Zenoti settings and features to meet business needs. 

• Collaborate with finance, operations, and IT teams to align system functionalities with strategic objectives. 

• Troubleshoot technical issues, liaise with Zenoti support, and implement resolutions. 

• Develop and lead user training programs to maximize software adoption and efficiency. 

• Oversee the implementation of new Zenoti features and integrations, ensuring seamless execution. 

• Generate data reports and analytics to support decision-making and business performance tracking. 

• Assist with ad-hoc projects focused on system improvements and workflow automation. 

Qualifications

EXPERIENCE: 

• 3 years of experience in product management, system administration, or a related role. 

• Background in healthcare or MedAesthetics required. 

• Hands-on experience with Zenoti or similar practice management software. 

• Strong technical and analytical skills, with the ability to identify and implement process improvements. 

• Proficiency in Microsoft Excel and data management tools. 

• Excellent problem-solving skills with a proactive, solution-oriented approach. 

• Strong communication and collaboration skills to train users and work cross-functionally. 

• Ability to work in a fast-paced environment and manage multiple projects simultaneously 

PHYSICAL REQUIREMENTS:  

To ensure the safety and well-being of our employees, we have established the following physical requirements. 

• This position requires knowledge of various aspects of patient care. 

• Must possess good organizational skills to balance clerical and clinical duties. 

• This position requires frequent walking, sitting, standing, and bending. 

• Frequent talking and listening when giving instructions and explanations. 

• Frequent use of the phone, computer, and other clinic technologies. 

• Employees will be asked to travel and must be able to carry and maneuver their luggage and navigate through various transportation modes (car, airplane, bus, train) 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT 

Advanced MedAesthetic Partners (AMP) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, pregnancy, veteran status, or other status as protected by applicable law. AMP complies with applicable state and local laws governing nondiscrimination in employment in every location in which we have facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training. AMP is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and