What are the responsibilities and job description for the Appointment Scheduler/Patient Care Coordinator position at Advanced Medical GI, PC?
Job Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our healthcare team. The ideal candidate will play a crucial role in ensuring a seamless patient experience by managing front desk operations, coordinating patient care, and maintaining accurate medical records. This position requires strong communication skills, attention to detail, and proficiency in various medical systems.
Responsibilities and duties:
- Answer telephone calls to schedule procedures and appointments for new and established patients
- Collect, update and verify the accuracy and completeness of patient demographic and insurance information.
- Inform management and clinical staff of any cancelled, add-on or changed procedures
- Provide exceptional customer service and ensure patient satisfaction
- Collaborate with healthcare team members to ensure efficient and effective patient care
- Maintain an orderly and secure system for creating and storing patient charts
- Perform other duties as assigned by the Office Manager
Requirements:
- Required minimum 1-year medical office experience working in a healthcare setting; preferably in an ambulatory surgery center or private practice
- Strong knowledge of medical terminology
- Excellent communication skills, both verbal and written
- Proficiency in electronic medical records (EMR)
- Ability to prioritize and complete tasks in a timely manner
- Ability to multitask in a fast-paced environment
- Must be able to work under pressure
- Detail-oriented with strong organizational skills
- Compassionate and empathetic towards patients and their families
- Ability to maintain confidentiality of patient information
Join our team of dedicated healthcare professionals committed to providing exceptional patient care.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Life insurance
Medical Specialty:
- Gastroenterology
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $19 - $20