Customer Program Manager - AI / HPC

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We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

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Customer Program Manager – AI / HPC Data Center GPU

THE ROLE:

Sr. Customer Program Manager for AMD’s Datacenter GPU and Accelerated Computing engineering team.  There are two variations of this role:

Successful applicants with a strong hardware background will work with AMD's customers, hardware engineers, software developers and business development teams to bring life the world's fastest servers for artificial intelligence and high- performance computing. You will be responsible for planning, driving, and reporting on joint product development and deployment with top customers.

Successful applicants with a strong software background will work with a team of AMD software engineers to understand critical end customer workloads, triage incoming issues, and drive optimizations and bug fixes to provide a performant and stable experience. 

THE PERSON:

• Strong communication skills, from executive-level status reporting to working level technical discussions.
• Strong technical program management skills with a proven track record of delivering complex programs. 
• Ability to get results in a large, matrixed organization.

KEY RESPONSIBILITIES:

• Build and lead program core teams.
• Report execution status to executives, customers, and co-workers.
• Make critical customer communications.
• Facilitate closure of complex issues requiring multi-party alignment of AMD teams, customers, and partners.
• Manage and handle issues and escalations with a sense of urgency.
• Availability for discussions with coworkers and customers in other time zones.
• Occasional travel.

PREFERRED EXPERIENCE:

• Consistent record leading and successfully delivering medium-to-large tech programs.
• Building and leading cross-functional core teams.
• Building and managing relationships with customers or partners.
• Utilization of modern program management and issue tracking tools.
• Understanding of server architecture, server software and HPC/AI workloads.
• Solid years of relevant work experience.

ACADEMIC CREDENTIALS:

• Degree in electrical engineering, computer science, or similar preferred.
• PMP certification is a plus, but not required.

LOCATION:

•  Flexible

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At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.