Operations Manager

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

THE ROLE:
We are seeking a qualified, motivated individual to join our team as Operations Manager to join our NTSG – Network Technology Solutions Group. As part of Operations Team, you will collaborate with cross functional teams and suppliers to align on DDR technology roadmap, internal product development cycle, ASICS/DDR qualification window and lead time, closely monitor demand, manage supply to support NPI qualification schedule and volume production to enable revenue shipment. Work with internal team to develop proper system and tools for approval, reporting and tracking. 
THE PERSON: 
Ideal candidates shall have strong capability to think strategically and execute methodically, highly analytical, with strong program management capability. Candidates shall process a combination of business experience, strong interpersonal communication and relationship management skills, aren’t intimidated by titles and can work with people toward a shared goal. The words “that can’t be done”, drive you to find a solution for how “that can be done”. If you thrive in a fast-paced, highly cross-functional environment, enjoy the challenge of “wearing multiple hats” and doing everything possible to make the company successful, we would love to hear from you.  

KEY RESPONSIBILITIES:
• Work with S & OP and Factory Operations to ensure proper demand is released and loaded to supplier and CM, aligning to the customer orders or potential orders. 
• Partner with GOQ (BOPS, Global Logistics, Customer Ops, Procurement) and legal compliance team to ensure order process and fulfillment process is carried out smoothly to meet on time delivery KPI to customers.
•  Ensure system transaction accuracy. Investigate and resolve all order transaction related discrepancies, including root cause analysis and communication to help prevent future issues. 
• Act as a key contact window and voice for AMD sales/field team and customers. Timely update on shipment status. Expedite with internal partners to resolve any issues in expedited fashion. 
• Monitor ERP system integrity and drive business system gaps. Work with GOQ, IT and Finance to automate system transaction to improve efficiency and minimize error. 
• Own finished goods inventory management (Boards and ASIC) and support finished goods inventory reduction initiatives. 
 
QUALIFICATIONS:
• 5 years related working experience 
• Strong customer service focus, attention to detail and ability to “herd cats” will be integral to delivering a great experience for customers. 
• System focused, sound ERP experience. 
• Process oriented, organized, adaptive and dependable team player. 
• Strong project/program management skills and abilities  
• Strong analytical skill with proven ability to present conclusions and recommendations to executive audiences.  
• Excellent people skills and ability to work in matrix environment.  
• Good in building and leading cross regional teams  
• Keep up with flexibility to work cross time zone as needed  

ACADEMIC CREDENTIALS:
Bachelor’s degree in business, Supply Chain, Engineering, or related technical discipline; or equivalent professional experience  

LOCATION:

Santa Clara, CA

#LI-BW1

#LI-hybrid

At AMD, your base pay is one part of your total rewards package.  Your base pay will depend on where your skills, qualifications, experience, and location fit into the hiring range for the position. You may be eligible for incentives based upon your role such as either an annual bonus or sales incentive. Many AMD employees have the opportunity to own shares of AMD stock, as well as a discount when purchasing AMD stock if voluntarily participating in AMD’s Employee Stock Purchase Plan. You’ll also be eligible for competitive benefits described in more detail here.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.