What are the responsibilities and job description for the Project Manager position at ADVANCED NETWORK MANAGEMENT INC?
ANM is looking for a Project Manager to join our amazing team!
Who We Are:
ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center & cloud, collaboration, security, audiovisual, and Salesforce.
Our Benefits:
Who We Are:
ANM is a fast-growing IT consulting firm focused on building long-term, customer-focused relationships. We offer engineering excellence and quality customer service with a local focus. Our specialties include designing, developing, and deploying solutions for enterprise networking, data center & cloud, collaboration, security, audiovisual, and Salesforce.
Our Benefits:
- Competitive Salary
- Full benefit packages (Medical, Dental, Vision, Life Insurance, Short Term and Long-Term Disability, Critical Illness and Accident Insurance)
- Paid Time Off
- 401K Plan
- Flexible Spending Account
- Employee Recognition Rewards
- Career training geared towards professional growth
What will you do as a Project Coordinator?
- Responsible for implementing PMI best practices as applicable to the core business.
- PM delivery of professional services to our clients.
- Assume primary responsibility for coordination and communication on all assigned projects including development and monitoring of project plans, work schedules, status reports, and other deliverables.
- Working collaboratively with clients, vendors, and engineering teams to define and execute IT projects on time and within budget.
- Identify, track, and resolve issues and risks associated with projects or programs managed.
- Maintain appropriate professional designations and up-to-date knowledge of current business core applications and project management tools.
- Assist with project management activities including gathering of information from users and a variety of other sources, contributing to the entire project lifecycle, and updating all project management documentation.
- Review client RFPs, and requirements compile all project artifacts and deliverables, coordinate all equipment and services for deployment, and ensure full project SLA compliance.
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Be the client’s trusted advocate:
- Act as the client advocate by building trust and transparency with Clients, ultimately becoming the clients trusted advisor.
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Maintain client satisfaction and build client loyalty:
- Demonstrate excellent client services by acting as an escalation resource, understanding client problems, collecting client feedback, and acting upon it.
- Demonstrating problem-solving capabilities as it relates to satisfaction, remaining respectful and understanding during escalations, and coordinating with internal ANM teams to ensure customer success.
REQUIRED EDUCATION, TECHNICAL SKILLS, AND/OR EXPERIENCE:
- Bachelor’s degree or equivalent work experience
- Ability to earn PMP certification within 1 year of hire
- 3-5 years of experience in client-facing roles
- 2-3 years of experience managing Technology Infrastructure Projects
- Knowledge of the core Project Management methodologies including, waterfall, hybrid, and agile
- Self-starter with the ability to build relationships, manage customer satisfaction, and implement internal changes
- Experience working as a service provider delivering technology services
- Knowledge of IT services, products, and IT consulting
- Excellent verbal and written communication skills
- Ability to work collaboratively as part of a team
- Ability to work independently with minimal direction
- Strong presentation skills; development and presentation of content
- Ability to manage multiple sites, people, and projects simultaneously while meeting deadlines
- Strong interpersonal and organizational skills with high attention to detail and a sense of urgency
- Experience with business and project management tools including MS Project, MS Office Suite, Smartsheet, and Salesforce
PREFERRED EDUCATION, TECHNICAL SKILLS AND/OR EXPERIENCE:
- PMP Certification, Agile certifications including CSM, PMI-ACP
TRAVEL:
Travel may be required for this position. Must have reliable transportation, valid driver’s license, and motor vehicle insurance.
ANM is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
