What are the responsibilities and job description for the Practice Administrator position at Advanced Oral Surgery and Periodontics?
Advanced Oral Surgery & Periodontics is continuing to grow! Due to this growth we have a fantastic opportunity for an administrator to join our team to lead and support our teams in our two locations in Lakeville and Minnetonka. We are looking to add an outgoing individual who is passionate about providing exceptional patient care to our team. If you are a fun, hardworking, team player that is interested in helping lead us in growing the practice and continuing to serve the Lakeville and Minnetonka and surrounding communities with all their oral surgery and periodontal needs, then we would love to hear from you! Previous dental experience preferred.
Role and Responsibilities
The Practice Administrator will serve as a trusted leader in the practice, ensuring delivery of a quality patient experience and the achievement of productivity goals.
- Oversees all aspects of the practice including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
- Ensures a positive customer service experience for all patients.
- Maintains a safe and enjoyable workplace for team members.
- Hires, onboards, and trains team members.
- Sets goals and objectives for the Practice.
- Monitors practice performance through tracking mechanisms, adjusting as needed.
- Monitors the environment and facilities, making improvements when needed.
- Ensures policies, protocols, procedures are being followed.
- Leads HR management to include scheduling, onboarding, terminations, and performance management.
- Engages in regular communication with team members and doctors.
- Leads change implementation.
- Trouble shoots issues as they occur, and proactively works to avoid issues.
- Performs other related duties as required.
Education and Experience
- Five years of related experience required.
- Two or more years of supervisory experience preferred.
- High school diploma or equivalent required.
- Bachelor’s degree in related field preferred.
Skills and Abilities
- Knowledge of medical and dental terminology.
- Ability to work well with other team members of all levels across the organization.
- Proficient with Microsoft Office Suite or related software.
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
Benefits:
- Medical
- Dental
- Vision
- 401k
- Life Insurance
- Long and Short Term Disability Plans
- PTO
- Paid Holidays
