What are the responsibilities and job description for the Practice Operations Assistant position at Advanced Oral Surgery and Periodontics?
About the Role
The Scheduling Coordinator is a critical member of our team, responsible for ensuring the smooth operation of our scheduling processes and delivering exceptional patient care. If you have excellent organizational skills, a passion for customer service, and a willingness to learn, we encourage you to apply for this exciting opportunity.
Responsibilities
Benefits
We offer a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, short-term disability, long-term disability, paid time off, and paid holidays. Uniforms are provided to maintain our professional image.
Qualifications
To succeed in this role, you will require:
The Scheduling Coordinator is a critical member of our team, responsible for ensuring the smooth operation of our scheduling processes and delivering exceptional patient care. If you have excellent organizational skills, a passion for customer service, and a willingness to learn, we encourage you to apply for this exciting opportunity.
Responsibilities
- Support the scheduling process, ensuring seamless operations and minimal disruptions.
- Maintain accurate and up-to-date records, adhering to HIPAA guidelines.
- Deliver exceptional customer service through phone calls, emails, and in-person interactions.
- Schedule appointments to optimize patient satisfaction and provider time.
Benefits
We offer a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, short-term disability, long-term disability, paid time off, and paid holidays. Uniforms are provided to maintain our professional image.
Qualifications
To succeed in this role, you will require:
- A high school diploma or equivalent.
- A minimum of one year of previous customer service experience.
- Basic office skills, including proficiency in scheduling software.
- Excellent organizational and attention-to-detail skills.
- Leadership, problem-solving, and effective communication skills.