What are the responsibilities and job description for the Personal Injury Coordinator position at Advanced Pain Care?
Job Description
Job Description
Description : Job Purpose :
The Personal Injury Coordinator will assist the Director in overseeing the day-to-day functions of the personal injury treatment process.
DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING :
- Serves as the primary point of contact for patients and clients throughout the personal injury claims process.
- Collects and organizes all necessary documentation related to patients’ cases
- Communicates with insurance carriers, medical providers, and other relevant parties to ensure timely and accurate processing of claims
- Schedules appointments and follow-up meetings with patients and legal team.
- Maintains accurate and up-to-date records of all patient interactions and case details
- Assists with drafting legal documents and correspondence as needed.
- Process and document scheduling requests from law firms, referring physicians, or self-referrals.
- Upload individual records and corresponding Letters of Protection to each patient’s account and located under the respective firm’s account profile.
- Assist in managing personal injury emails and incoming correspondence. Contact each respective firm within 24 hours to process their request.
- Manage and update various reports for optimal tracking of pending authorizations.
- Properly manage records, upload them into the appropriate account and patient’s chart.
Requirements :
SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC. :
WORKING CONDITIONS :
Environmental Conditions : Medical Office environment
Physical Conditions :
KNOWLEDGE AND SKILLS :
