Physician Liaison

Job Description

Job Description

Description : JOB SUMMARY :

The Physician Liaison is responsible for increasing referrals, sales and patient volume for the medical practice, assigned program(s), and facilities. Travel throughout Greater Waco and Temple area will be required and mileage reimbursement will be provided.

QUALIFICATIONS :

Experience in marketing or sales, preferably in the healthcare industry. Prefer a BA / BS in marketing, public relations, business administration, healthcare administration or related field, but may not be necessary with commensurate experience. Reliable Transportation. Good driving record and history.

DUTIES AND RESPONSIBILITIES :

1. Seeks opportunities to increase the growth of business with assigned territories

2. Identifies potential referral sources and appropriately cultivates them

3. Maintains effective relationships with existing referral sources

4. Meets sales / referral targets for each product line, service line and program

5. Keeps accurate contact reports and marketing information on referral sources

6. Tracks, analyzes and reports referral and procedure activity by referral source

7. Reports activity to supervisor on a weekly basis

8. Maintains contact management software associated with the organization

9. Represents the company in a positive and professional manner

10. Identifies, supports and participates in community activities which promote community awareness of the assigned and related healthcare programs

11. Maintains ongoing relationships with physicians and office staff members

12. Works with managers and directors to resolve any and all problems

13. Identifies issues and opportunities for improvement and reports to the program director

14. Functions as a liaison between the organization and the referral source

15. Follows up with customer concerns regarding opportunities to improve

16. Partners with other departments to develop tools for marketing, sales and business relations

17. Suggests new programs with potential for financial viability

18. Monitors patient satisfaction and gives suggestions for improvement

19. Adheres to all Advanced Pain Care and departmental policies

20. Displays regular and predictable attendance

21. Completes other job duties as assigned

Requirements :

KNOWLEDGE AND SKILLS :

Basic knowledge of how a healthcare organization operates. Ability to comprehend speech and effectively communicate with others. Must understand, follow, and convey written and oral instructions. Ability to establish and maintain cooperative working relationships. Compliance with the attendance policy. Compliance with continuing and mandatory education programs. Ability to prioritize and handle multiple tasks. Ability to function independently without constant supervision. Enthusiastic personality and high motivation to excel and grow within the company.

WORKING CONDITIONS :

Environmental Conditions : Medical Office environment

Physical Conditions :

• Generally works normal office hours but may sometimes work evenings or weekends
• Works in the field and from home office
• Must be able to drive to a variety of locations to conduct work
• Must be able to sit and / or stand for prolonged periods of time
• Must be able to bend, stoop and stretch
• Must be able to lift and move boxes and other items weighing up to 25 pounds.
• Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.

WORK RELATIONSHIPS :

Direct Supervision : Chief Executive Officer