Demo

Prior Authorization Specialist

Advanced Pain Care
Austin, TX Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/21/2025

Job Description

Job Description

Description :

Prior Authorization Job Purpose : Assists patients in prior authorization process, including reviewing of medications and imaging orders. Helps patients by providing information, services, and assistance.

DUTIES INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING

  • Receives new medication and medication refill requests for authorization review.
  • Obtains verbal authorizations and requests detailed clinical information from prescribers.
  • Approves coverage determination requests based on defined criteria within the scope of approved protocols
  • Contacts insurance companies to obtain prior authorization on medications and documents coverage determination in patient’s electronic medical record.
  • Obtains prior authorization on imaging orders.
  • Monitors and responds to electronic refill requests and ensures each refill is documented in the patient’s chart.
  • Communicate pertinent information to prescribing provider and / or pharmacy.
  • Secures patient information and maintains patient confidence by completing and safeguarding medical records.
  • Completes diagnostic and procedure coding as required / needed.
  • Counsels patients by transmitting physician's orders and questions about medication.
  • Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
  • Familiar with standard concepts, practices, and procedures within the medical field including basic medical terminology.
  • Practices safe habits including but not limited to infection control, lifting procedures, etc.)
  • Presents a professional image and customer focus.
  • Practices teamwork by helping others willingly and communicating in a professional manner
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
  • Operates standard office equipment (e.g. copier, personal computer, fax, etc.).
  • Has regular and predictable attendance
  • Adheres to Advanced Pain Care’s Policies and procedures
  • Performs other duties as assigned.

Requirements :

SUPERVISION Reports to Location Manager

MINIMUM QUALIFICATIIONS

Education : Requires a high school diploma or GED, and certified medical assistant certificate

Experience : None required, but two or more years preferred

WORKING CONDITIONS

Environmental Conditions : Medical Office environment

Physical Conditions :

  • Must be able to work as scheduled – typically from 8 : 00 – 5 : 00 M-F
  • Must be able to sit and / or stand for prolonged periods of time
  • Must be able to bend, stoop and stretch
  • Must be able to lift and move boxes and other items weighing up to 30 pounds.
  • Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.
  • KNOWLEDGE AND SKILLS

  • Clear and precise communication
  • Knowledge of medical terminology
  • Effectively manages day by organizing and prioritizing
  • Applies tactful principles and practices of dealing with the public
  • Practices safety
  • Protects patient information and maintains confidentiality
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