What are the responsibilities and job description for the Order Processing Supervisor position at Advanced Purification Engineering Corpor?
Job Description
Job Description
APEC (Advanced Purification Engineering Corp.) is a leading solution provider for premium drinking and filtration systems in the United States. With more than 25 years of industrial experience and a loyal customer base that spans the globe, we are proud of our reputation for the highest quality water filtration systems and services that we provide.
Having been an expert in reverse osmosis water filtration field, APEC continuously drives innovation in the product category to make them appealing to end consumers in a fresh light. In addition, we are pleased to become a part of the Culligan family in 2021, which will further strengthen our commitment : bringing clean and healthy water to you, whether you are at home, in the office or on the go.
Our Order Processing Supervisor will be responsible for accurate and timely order processing operations. Individuals will oversee the order processing team with excellent organizational and communication skills, as well as the ability to multitask in a fast-paced environment.
Key Responsibilities :
- Provide leadership, guidance, and direction to order processing coordinators to ensure tasks are completed accurately and efficiently.
- Oversee the order processing procedures and related tasks to ensure they are carried out in a timely and accurate manner.
- Facilitate communication and coordination with E-Commerce and Supply Chain teams to ensure order accuracy and on-time delivery.
- Manage order processing admin support work, including O download, invoice conversion in QB (Quick Book), and invoice submit, etc.
- Follow up shipments and coordinate with relevant stakeholders (i.e., 3PL, Customer Service team, etc.) to address any shipment issues promptly and effectively.
- Report any abnormal issues or high fraud hazard orders to management in a timely manner and oversee the resolution process efficiently.
- Responsible for cross-training among team members, develop and implement procedures for continuous improvement.
- Maintain accurate records and filing systems.
Qualification :
Competencies :
To perform the job successfully, an individual should demonstrate the following competencies in this position.
Leadership, Resourcefulness, Conflict Resolution, Analytical Power, Problem Solving, Decision Making, Continuous Improvement, Teamwork, Communication, Organization / Planning, Detail Oriented
Target Range : $28-30 / hour
We offer competitive benefits including :
Salary : $28 - $30
