What are the responsibilities and job description for the Patient Services Specialist / PCA position at Advanced Radiology Consultants?
Join Our Team: Committed to Quality and Patient-Centered Care!
Are you a detail-oriented and organized professional looking to make a difference in a healthcare setting? At Advanced Radiology, we are dedicated to providing the highest quality radiology services and continually enhancing the patient experience. We are seeking a Patient Services Specialist / Patient Care Assistant to join our team and support our mission of excellence in patient care.
Why Join Us?
- Excellence in Care: We uphold the highest standards in patient care and safety.
- Innovative Environment: We embrace continuous improvement and innovation to enhance the patient experience.
- Supportive Team: Be part of a collaborative team that values your expertise and dedication.
- Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service.
- Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call backs, etc.
- Complete patient admission process accurately and efficiently.
- Provide and explain exam preps to patients, resolve patients’ questions or concerns; if necessary seek assistance from technologists or physicians.
- Receive and record patient copays as required by health insurance carriers; ensure that collected cash and checks are processed according to established protocols and schedules.
- Provide assistance to technologists, patient care assistants, physicians and other ARC staff as requested.
- Scan documents accurately.
- Ensure that incoming faxes are delivered and/or acted on immediately.
- Maintain records of all outside reads; ensure that results are communicated on time.
- Stocking and preparing radiologic rooms; and assisting the patient on and off the exam table.
- Weekend hours required on rotating schedule.
- Ability to multi-task and function in a fast paced, high volume environment is a must
- Strong typing skills desired
- Bi-lingual skills are helpful
- Basic knowledge of anatomy and medical terminology
- Ability to assist patients on and off exam tables
- High school diploma or general education degree (GED)
- Graduate of Medical Office Assistant Program preferred
- Minimum 1-2 years’ related experience and/or training; or equivalent combination of education and experience.
Work Smart, Live Well: The success of Advanced Radiology is earned every day through our dedication to quality patient care and continual improvement of the patient experience. Our success allows us to enjoy a wide range of benefits designed to support and enhance our lives, both at work and at home.
Health Benefits:
- Medical and Prescription Drug Coverage
- Dental Coverage
- Vision Coverage
- Health Savings Account (HSA) with Matching Employer Contribution
Additional Benefits:
- Generous Paid Time Off (PTO)
- Paid Holidays
- 401(k) Plan with Employer Contribution
- Annual Profit-Sharing Plan Contribution
- Paid Opt-Out Benefit Option
- Basic Life and Accident Insurance
Voluntary Benefits:
- Supplemental Life Insurance
- Critical Illness Insurance
- Accident Insurance
- Long-Term Disability
Working Smart:
- Flexible Scheduling
- Modality Cross-Training
- CE Tuition Reimbursement
- Certification Fee Reimbursement
- Professional Membership Fee Reimbursement
- Community Event Participation
- Company-Provided Uniform Tops
Living Well:
- Wellness Challenges with Prizes
- Free BJ’s Warehouse Membership
- Employee Assistance Program (EAP)
- LifeMart Corporate Discount Program
Advanced Radiology is an Equal Opportunity Employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees. Apply today and join our team of dedicated and caring professionals!
