What are the responsibilities and job description for the Sales & Patient Success Call Center Specialist position at Advanced Rx?
About Advanced Rx :
Advanced Rx has been a leader in ENT-focused compounding pharmacy for over a decade, delivering customized medications that improve patients' lives. We've achieved consistent year-over-year growth by prioritizing quality, affordability, and exceptional service. Now, we're expanding our team with driven sales professionals ready to capitalize on our success.
What You'll Do :
As a Sales & Patient Success Specialist , you'll be at the forefront of our growth, directly impacting our revenue while providing life-changing solutions to patients. This isn't just a customer service role; it's a sales-driven position where your ability to connect, educate, and close will be rewarded.
- Drive Sales : Make a high volume of outbound calls to convert new patients and process prescription orders, along with inbound phone calls
- Maximize Revenue : Identify and capitalize on opportunities to recommend additional sinus treatment products, boosting sales and patient satisfaction.
- Educate and Close : Clearly explain the benefits of our customized medications, handle objections, and secure patient orders.
- Hit Your Targets : Consistently meet and exceed daily / weekly call activity metrics, revenue goals, and conversion rates.
- Collaborate and Succeed : Work closely with pharmacists, customer service representatives, and management to deliver seamless service.
Compensation :
Annual On-Target Earnings (Hourly Wage Bonus) : $45,000-$55,000
Current Available Shifts :
Potential for this to switch to 11 : 30 AM - 8 : 00 PM EST later on
What you bring :
What Advanced Rx can offer you :
The video below demonstrates the process and service that a Patient Service and Sales Representative can expect once a prescription is received directly by an ENT physician :
Check out our company culture events throughout the years!
Salary : $45,000 - $55,000
