Systems Administrator, Intermediate - 2320

Advanced Systems Design is seeking a Systems Administrator, Intermediate for our client located in Tallahassee, FL.

This position is onsite in Tallahassee, FL, and requires in-person availability starting day 1.

Job Overview

The System Administrator will collaborate with our current full-time subject matter experts (SMEs) to acquire critical institutional knowledge of our systems, processes, roles, and access levels. This knowledge is essential for transitioning to our new automated provisioning system and will significantly contribute to the project's success. A comprehensive understanding of our existing environment will help streamline our future automated process and provisioning plan creations, including identity details, account requests, attribute requests, and knowledge of all FDC native identifiers, as well as necessary knowledge of the potential information that will need to be reported for internal and external audits.

The ideal candidate should thoroughly understand the consultant role and demonstrate exceptional communication skills, ensuring respectful, professional, and clear interactions. Communications should be direct and easily comprehensible, with the ability to convey ideas and strategies effectively to all stakeholders. We seek a confident individual who can provide actionable recommendations to drive results while maintaining a professional, solution-focused approach in all interactions.

The duties and responsibilities of this position are as follows:

• (1) Manage user accounts as follows.
• (a) Perform onboarding, offboarding, and ongoing changes to user access across various systems and applications;
• (b) Monitor the user account management workflow and track agency performance against service level agreement metrics;
• (c) Ensure proper permissions are granted, changed, or revoked based on user job functions and employment status; and
• (d) Manage user attributes, roles for access control, and user profile information.
• (2) Configure and maintain access control tools as follows.
• (a) Define and assign user roles according to job functions, employment status, and security standards;
• (b) Manage access policies and entitlements for applications and resources; and
• (c) Implement role-based access control (RBAC) and attribute-based access control (ABAC) mechanisms.
• (3) Create and maintain dashboards with metrics as follows.
• (a) Design and create user-specific dashboards tailored to user roles and business needs, selecting relevant metrics and visualizations;
• (b) Set up data filters and views to focus on critical access control information;
• (c) Analyze data trends to identify patterns and potential issues related to access control; and
• (d) Identify areas for process improvement based on data insights.
• (4) Perform technical troubleshooting as follows.
• (a) Provide ongoing user support by addressing and resolving provisioning and access management issues; and
• (b) Identify IT resource access errors and investigate incidents of unauthorized access.
• (5) Perform reporting and auditing as follows.
• (a) Run user access reports to ensure compliance with procedures and compliance standards;
• (b) Prepare audit trails that track a history of IT resource access success and failure; and
• (c) Perform periodic reviews of IT resource access and validate user entitlements.
• (6) Collaborate and communicate with team members and end users as follows.
• (a) Collaborate with the Information Security team to implement security procedures related to user access and promptly alert the team to suspicious activity or non-compliant activity;
• (b) Coordinate with agency IT teams to ensure smooth integration with other systems;
• (c) Provide group and individual training on identity management processes;
• (d) Provide on-going support to end users on identify management processes; and
• (e) Communicate technical concepts clearly to both technical and non-technical stakeholders.
  

NOTE: This position is designated as “essential staff” and is expected to report for duty when instructed to do so in times of emergency or potential emergency as required by Section 33-208.002(4), F.A.C.

Required Qualifications

• At least three (3) years of experience working with IAM systems, including Okta, SailPoint, Microsoft Identity Manager, or other IAM solutions;
• Proficient in managing roles, user permissions, and access across various applications and environments;
• Experienced in monitoring system health, reviewing logs, and troubleshooting access issues as they arise;
• Knowledgeable about security technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), and the principles of least privilege;
• Expertise in compliance standards and how access management integrates with compliance reporting and auditing processes;
• Ability to work collaboratively in a team environment, demonstrating strong listening skills, and contributing effectively; and
• Proficient in communicating clearly with both technical and non-technical stakeholders, especially concerning permissions required to access IT resources, matching user job functions with predefined access roles, and compliance with agency procedures and compliance standards.
  
  

Preferred Qualifications

• Proficient in using request management and ticketing systems (e.g., ServiceNow preferred);
• Knowledge of security best practices, compliance regulations, and potential threats to user identities; Able to express ideas and opinions with clarity, while ensuring approachability and encouraging open communication;
• Ability to constructively challenge ideas and opinions with respect and professionalism.
  
  

Education

• A bachelor’s or master’s degree from an accredited college or university in Computer Science, Information Systems, or a related field is required. Alternatively, four (4) years of equivalent work experience can be substituted for the educational requirement. Relevant experience may be substituted for education on a year-for-year basis when applicable.
  
  

Advanced Systems Design, Inc. Is

• A leading Information Technology provider for Federal, State & Local government agencies.
• A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.
• A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers.
• A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988.
• Applicants who have a signed offer of employment or contractor agreement are subject to:
• the pre-employment testing protocol:
• background investigation
• drug screening
  

Our Employees

• Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States
• Are eligible for wide-ranging benefits and perks, including but not limited to:
• Comprehensive Health Insurance with PPO and HDHP/HSA options
• Dental Insurance
• Vision Insurance
• Short/Long-Term Disability
• Group Life Insurance - Company Paid
• Voluntary Life Insurance
• 401(k) Plan with Employer Match
• Paid Time Off (Vacation/Sick)
• Holiday Pay - Company Paid Federal Holidays
• Tuition Assistance
• Professional Certification Incentive Plan
• Employee Referral Plan
• Technology Exposure
  

For additional information regarding Advanced Systems Design, please check out our WEBSITE or click HERE for all current job openings.

Advanced Systems Design is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.