What are the responsibilities and job description for the Network Solutions Engineer position at Advanced Systems Development, Inc.?
JOB SUMMARY: Serving as primary technical contributor supporting the enterprise network infrastructure operations in a hybrid multi-cloud compute environment. The general focus of the position is to support the secure and reliable operation of a Federal Government agency networks both on-premises and in the cloud.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Manage the wired and wireless network infrastructure, including routers, switches, firewalls, and all supporting network services such as Remote Access and DNS/DHCP. This will include software and/or hardware upgrades during after-hours maintenance windows to maintain functionality, security, and performance of the network.
- Provide oversight and management of network operations infrastructure within the hybrid on-premises and cloud environment, including but not limited to, routing/switching, Wi-Fi, DNS/DHCP, firewalls, load balancing, VPN/remote access, and secured communications.
- Routinely monitor the health, performance, and cybersecurity posture of the agency networks to ensure efficient, effective, reliable, and secure operation.
- Respond to IT service desk tickets escalated from the agency Help Desk related to incidents and changes.
- Work closely with the team and stakeholders to identify requirements, solve existing problems, and incorporate effective technologies in both ongoing and planned network infrastructure projects.
- Work with system owners and project managers to develop and implement complex solutions. Share concepts and techniques as well as foster and encourage sharing of knowledge.
- Support all stages of the system development life cycle (analyze, design, develop, test, deploy, and sustain) for agency IT projects.
- Racking/Stacking of hardware
QUALIFICATIONS:
Must have 7 years of working knowledge and hands-on experience with the following:
- Strong Switching experience, including VLANs, access/trunk ports, spanning tree, and LACP.
- Strong IP Routing experience, including OSPF/BGP, route tables, and VRF instances.
- Hands-on management of Enterprise firewalls, including security/NAT policies and IPsec VPN.
- Working knowledge and experience with Cisco, Juniper, and/or Fortinet opera systems.
- Experience with cybersecurity compliance for network devices and appliances, including patching, upgrades, certificate updates, and hardening/baselining.
- Hands-on troubleshooting experience with physical cabling, including multimode/single mode fiber cabling, copper cabling (RJ45, CAT6/6A), and Power over Ethernet (PoE).
- Working knowledge of general network troubleshooting, including using cable test tools, Wireshark packet captures, pings, traceroutes, etc. to diagnose the root cause.
- Experience working independently and in group settings, within an enterprise environment, to ensure all changes are well communicated and documented.
Must have 3 years of experience with:
- WiFi – controller-based enterprise system, WLANs, WPA2-PSK, and 802.1x.
- Managing DNS records (A, CNAME, PTR), DHCP ranges, and IP address management.
- Managing and updating SSL certificates on network devices.
- Configuring SNMP Monitoring.
- Operating UPS and PDU power management.
Preferred experience with the following:
- Citrix Remote Access – NetScaler, Citrix Virtual Apps and Desktops
- Authentication - TACACS , RADIUS, RSA, AD Groups, ADFS, SAML
- Zscaler Zero Trust Network Access
- Linux and Windows host firewalls
- Cloud Networking – AWS and/or Azure