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Customer Representative Service

Advanced Tower Structural Solutions (ATSS)
Atlanta, GA Full Time
POSTED ON 1/18/2025 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Customer Representative Service position at Advanced Tower Structural Solutions (ATSS)?

Job Overview

We are looking for a dedicated and customer-oriented individual to join our organization as a Customer Service Representative. In this pivotal entry-level position, you will contribute significantly to creating outstanding customer experiences and effectively addressing inquiries and challenges.

Key Responsibilities

  • Deliver exceptional service to all customers.
  • Address and resolve customer concerns in a timely and effective manner.
  • Uphold a positive demeanor while responding to inquiries.
  • Adhere to company procedures during customer interactions.
  • Accurately document customer communications.

Required Skills

  • Excellent communication and interpersonal abilities.
  • Capacity to thrive in a dynamic, fast-paced environment.
  • Strong customer-centric approach.
  • Effective problem-solving capabilities.
  • Basic proficiency in computer applications.

Qualifications

  • High school diploma or equivalent required.
  • Prior experience in customer service is an advantage but not mandatory.
  • Ability to collaborate successfully within a team setting.
  • Keen attention to detail and strong multitasking skills.

Career Growth Opportunities

As a Customer Service Representative, you will have access to various professional development pathways and opportunities for career advancement within our organization, reinforcing our commitment to your growth.

Company Culture And Values

Our company is dedicated to fostering an inclusive, respectful, and collaborative work environment where each team member is valued. We believe that a positive culture enhances our ability to provide exceptional service to our clients.

Networking And Professional Opportunities

By joining our team, you will engage in valuable networking opportunities and collaborate with industry professionals, furthering your career and skill development.

Compensation And Benefits

  • Competitive salary based on experience.
  • Comprehensive health, dental, and vision insurance.
  • Generous paid time off and vacation policy.
  • Opportunities for career advancement and development.
  • Flexible work hours to promote a healthy work-life balance.

Why Work With Us

This role offers you the chance to make a meaningful impact on our customers’ experiences daily. If you are enthusiastic about delivering outstanding service and eager to advance your career, we invite you to apply and become an integral part of our dedicated team.

Employment Type: Full-Time
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