What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Advanced Tower Structural Solutions (ATSS)?
Job Overview
We are looking for a dedicated and personable individual to join our dynamic team as a Customer Service Representative. In this entry-level role, you will be essential in providing outstanding customer service and efficiently addressing customer concerns.
Key Responsibilities
We prioritize personal development and offer numerous opportunities for advancement within the organization as you gain expertise in the customer service sector.
Company Culture And Values
Our company is committed to fostering a collaborative and supportive work environment where every team member is encouraged to deliver exceptional service and contribute to one another’s growth.
Why Join Us?
This position presents an excellent opportunity for you to positively influence customer experiences while being a part of a friendly and nurturing team. You will gain invaluable skills in customer service and conflict resolution, enriching your career path.
Employment Type: Full-Time
We are looking for a dedicated and personable individual to join our dynamic team as a Customer Service Representative. In this entry-level role, you will be essential in providing outstanding customer service and efficiently addressing customer concerns.
Key Responsibilities
- Assist customers with inquiries and offer effective solutions to their issues.
- Maintain a courteous and professional demeanor during all customer interactions.
- Accurately document customer interactions and feedback.
- Collaborate with team members to enhance overall customer satisfaction.
- Engage in training sessions to continuously improve service skills.
- Strong verbal and written communication skills.
- Effective problem-solving capabilities.
- Ability to thrive in a collaborative team environment.
- Customer-centric approach.
- Basic proficiency in computer applications.
- High school diploma or equivalent is required.
- Previous customer service experience is advantageous but not mandatory.
- Willingness to learn and adapt to new challenges.
We prioritize personal development and offer numerous opportunities for advancement within the organization as you gain expertise in the customer service sector.
Company Culture And Values
Our company is committed to fostering a collaborative and supportive work environment where every team member is encouraged to deliver exceptional service and contribute to one another’s growth.
Why Join Us?
This position presents an excellent opportunity for you to positively influence customer experiences while being a part of a friendly and nurturing team. You will gain invaluable skills in customer service and conflict resolution, enriching your career path.
Employment Type: Full-Time
