What are the responsibilities and job description for the Warehouse Supervisor position at Advanced Warehouse Inc.?
The Warehouse Supervisor is responsible for overseeing day-to-day warehouse operations, ensuring high productivity and stringent quality control. This role involves supervising staff, monitoring workflows, ensuring compliance with safety protocols, and meeting client-specific KPIs related to productivity, order accuracy, and service quality.
Key Responsibilities :
Team Management
o Supervise, train, and assign tasks to warehouse personnel, ensuring the efficient use of labor resources.
o Provide regular feedback to staff to ensure productivity targets are met and quality standards are upheld.
Operational Oversight
o Oversee daily order picking, packing, shipping, receiving, and storage processes to meet operational efficiency and accuracy goals.
Inventory & Quality Assurance Supervision
o Supervise inventory control processes, including cycle counting and stock reconciliation, to maintain inventory accuracy.
o Ensure the proper handling, storage, and shipment of goods to avoid damage and meet client specifications.
Productivity Supervision
o Monitor staff performance to ensure productivity goals are met, such as orders picked and packed per hour.
o Use data from Warehouse Management Systems (WMS) to track performance and report on individual and team productivity levels.
Quality Assurance Supervision
o Supervise adherence to Standard Operating Procedures (SOPs) to ensure quality standards are consistently met.
Client Service & Communication
o Act as a point of contact for internal departments regarding client-specific requirements, ensuring clear communication of instructions to the warehouse team.
Reporting & Analysis
o Provide daily and weekly performance reports on productivity, order accuracy, and quality assurance to the Warehouse Manager.
o Participate in team meetings to provide feedback on operational performance and suggest improvements.
o Assist the Warehouse Manager in reviewing performance against KPIs and implementing corrective actions when needed.
Qualifications
- Proven experience in a warehouse supervisory role, preferably within a 3PL or logistics environment.
- Familiarity with Warehouse Management Systems (WMS) and basic IT skills for tracking inventory and performance metrics.
- Excellent organizational, multitasking, and leadership skills.
- English fluency required
- Korean & Spanish fluency preferred
Work Conditions
Company Benefits
Salary : $40,000 - $50,000
