What are the responsibilities and job description for the EHR Application Analyst position at AdvancedHEALTH?
It’s your choice, choose AdvancedHEALTH. AdvancedHEALTH specializes in medical billing services, accounts receivable, and information management for medical practices. Join our growing team. We promote a fun and friendly work environment. We encourage work/life balance, and we offer competitive wages and benefits.
The “EHR Application Analyst” is responsible for leading the successful creation and implementation of a standardized content and support the add on products offered by eClinicalWorks (ECW). The position requires a knowledge of clinic operations and a general understanding and appreciation of HITECH regulations. This position also requires a comprehensive understanding of Ambulatory workflows as well as clinician facing information technology.
This role requires knowledge and understanding of Ambulatory services and how it impacts the healthcare continuum related to patient procedures and processes. This individual is knowledgeable of workflow analysis, system configuration, system readiness testing, and go-live activities.
The candidate must have excellent written and oral communication skills, leadership skills, detailed organizational skills, analytical skills, advanced Microsoft Word and Excel, and interpersonal skills that foster strong working relationships.
DUTIES INCLUDE BUT NOT LIMITED TO:
- Maintain current state functionality with patient facing applications and ensure compliance with regulatory efforts.
- Able to develop and facilitate the deployment process and ongoing maintenance process of modules within the core application
- Constantly evaluates the current state of patient facing applications, works with Director of EHR Operations to develop forward strategy for patient engagement
- Able to effectively guide resources through the design of standard content, and functionality
- Support the add on products from eClinicalWorks (ECW) like Patient Portal, Healow Connect, Healow Open Access, Messenger, eClinicalTouch, eClinicalMobile, Sunoh.ai, Kiosk, Scribe/Speech Anywhere, Healow pay, Televisits and others
- Develop and update content-specific, competency-based education programs as assigned, which will include credentialed (train the trainer), super user, and end-user functional training programs.
- Provide guidance to training team members, implementation team to support implementation, training, and optimization.
- Provide demonstrations of system functionality as necessary.
- Facilitate proof of concepts and pilots in the field for program refinements and improvements.
- Coordinate logistics associated with education events and departmental meetings.
- Assist with deployment and enhancement strategies for the EMR leveraging eClinicalWorks (ECW) add-on products.
- Perform other duties as required and assigned within the EHR Operations team.
KNOWLEDGE, SKILLS AND ABILITIES:
- Communication – strong presentation skills, including clear and concise writing skills; ability to translate technical information into user-friendly documentation, coursework, process flows, etc.
- Energy – consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, flexibility and determination over extended periods of time
- Tactical Execution – demonstrates personal ownership of tasks and follows through to attain desired results.
- Organization - proactively prioritizes needs and effectively manages timelines and resources
- Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
- PC Skills - demonstrates proficiency in Microsoft Office applications and others as required
- Stress Tolerance – maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and the organization
- Physical Requirements - Must be able to sit for most of the day. Must possess visual and auditory abilities to communicate with patients and staff and use equipment. Requires gross and fine motor skills to stand, walk, lift, carry, push, pull, and reach. Manual dexterity needed.
- EDUCATION:
Bachelor’s Degree required
Equivalent work experience may substitute degree requirement - EXPERIENCE:
Experience in training providers and their staff
Experience in the project management and implementation of EHR system(s) preferred
Must demonstrate working knowledge of EHR systems
We Offer:
- Medical Insurance, Dental, & Vision
- Health Savings Account
- Flex Spending for childcare
- Paid life insurance of $50,000
- Paid Long Term Disability Insurance
- Voluntary Life Insurance
- Voluntary Short-Term Disability
- Many Other Policies available: Accident, Critical Illness, Identity Theft, Legal Plan.
- 401K – very generous plan… the company contributes even if you do not
- PTO (Paid Time Off) – generous plan
- Mileage reimbursement for personal vehicle when driven for business use
Salary : $50,000
