Demo

Clinical Quality Review Specialist

Advancing Communities Everywhere
Norfolk, VA Full Time
POSTED ON 4/8/2025
AVAILABLE BEFORE 6/8/2025

Purpose: The Community Mental Health Quality Assurance Documentation specialist reviews and verifies document records to ensure the documentation complies with regulations and internal quality control practices. As a quality assurance documentation specialist, your primary job is to maintain record archives, reviewing them for accuracy and relevance. You are also responsible for daily communication with LMHP's, LMHP-Types, QMHPs, and other staff as it pertains to documentation compliance, and maintaining excellent compliance of clinical documentation.

The activities associated with the primary responsibility of this position are:

  • Daily/Weekly Communication with staff to include QMHP, LMHP, etc for documentation compliance, and missing documentation
  • Maintaining Documentation Trackers and Excel Spreadsheet for Compliance
  • Quarterly Auditing for each assigned program
  • Supervision and Management of QMHP Legal documentation submission
  • Risk Management and Quality Improvement Practices
  • Staying abreast of State policies and procedures and changes.
  • Provide program productivity updates weekly to Executive Director and COO
  • Complete weekly productivity and marketing tracking reports.
  • Responsible for building relationships weekly in areas that are underserved or in places that need to hear about the services we provide.
  • Fill in as needed.
  • Assist the program team with other duties as assigned by the Executive Director and COO

Education and Experience:

  • Minimum of a Bachelor's Level Degree in social service, clinical psychology, counseling, public health administration, or a related field or higher preferred but not required
  • Minimum of three (3) years of work experience in mental health services
  • QMHP-A or C, or CSAC preferred but not required
  • LMHP, LMHP-Type preferred

Salary & Compensation:

  • $16-$18 per hour
  • Monday - Friday, 8:30 am - 5:00pm
  • Full-Time, Benefits to include, Medical, Dental, Vision, $25,000 Life Insurance, PTO, Sick Day Paid Time, Mental Health Paid Time, 401 K Matching, and Pension Savings
  • (1) One Team Lead position available for Norfolk, Virginia location

Additional Information for the Quality Review Specialist position at Advancing Communities Everywhere:

We are also hiring for the Compliance Auditor role, which is an integral part of the Quality Assurance Department and audits the Quality Care of our clients. The ideal candidate must have at least 2-3 years of experience working in a setting that requires Interpreting Policy and ensuring the Quality Care of Documentation and services implemented in Virginina Licensure and Regulations. This position is newly developed as a spearhead role to incorporate a Program Integrity Department at Advancing Communities Everywhere.

This Compliance Auditor position offers a Full-Time 40-hour weekly salary - exempt, Monday through Friday from 8:30 a.m. to 5:00 p.m. The salary starts at $21.00 per hour and, after a positive 90-day Review, will increase to $22.00 per hour. This role also includes Full-time benefits, 401 K Matching, Pension, Sick Time, MH Days, and Accrued PTO.

Job Types: Full-time, Contract

Pay: $16.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

Salary : $16 - $18

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