What are the responsibilities and job description for the Rental Agent position at Advantage Car Rental?
Advantage Car Rental is looking for a Rental Sales Agent to provide exceptional customer service. Rental Agents will learn about the customer’s rental needs through effective communication skills and they work to provide customers with additional products and services that will enhance their rental experience.
The Ideal Candidate Possesses The Following Attributes
The Ideal Candidate Possesses The Following Attributes
- Exceptional interpersonal and relationship-building skills.
- Strong verbal and written communication skills.
- Strong organizational skills and the ability to multi-task.
- Ability to manage stressful or unusual situations to maintain good customer service.
- Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs.
- Provide excellent customer service in all customer contact situations.
- Meet all sales and service standards.
- Complete administrative tasks including daily lists to assist the branch.
- Communicate via telephone and email in a friendly and helpful manner.
- Assist branch with returning and turnaround of vehicles as needed.
- Perform other job duties as assigned to meet the business needs.
- High school diploma or GED.
- Minimum 1-year customer service or sales experience.
- Must be at least 21 and have a valid driver's license with a clean driving record.
- Experience meeting sales quotas or working in highly commissioned positions preferred.
- Ability to follow defined service and sales processes.
- Must be willing to wear company uniforms.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
- The ability to communicate in other languages is a plus.
