Full-Time Teller

Advantage Credit Union, voted Jasper County’s #1 financial institution, is looking for a full-time Teller to join our team! We are a member-owned organization dedicated to providing exceptional service and financial solutions to our community. Our Tellers are vital to the credit union and are responsible for ensuring members have an outstanding experience with us, whether it’s in person at the teller line, on the phone, or in the drive-up.

***Due to company policy, family members of employees or board members are not eligible to apply for this position.***

Essential Duties and Responsibilities

The following are fundamental duties that an individual who holds the position must perform. This is not an exhaustive list. Other duties, in addition these essential job functions, will be assigned at the discretion of management.

• Responsible for comprehensive, prompt, and efficient member transactions.
• Work with members to find solutions and cross-sell products, services, and other financial information that is helpful to our members.
• Responsible for verifying checks/cash for proper endorsements, amounts, dates, counterfeit, altered, or fraudulent before processing transactions.
• Process mail and night drop deposits for posting.
• Balance cash at the end of the shift and compare totaled amount to computer generated proof sheet. Report any discrepancies to the supervisor.
• Process loan payments for consumer, mortgage, and credit card programs.
• Report malfunctions of technology equipment to the appropriate supervisor.
• Provide prompt & courteous service to members by answering phones and transferring calls to appropriate staff as needed.
• Assist members in accessing Safe Deposit Box per credit union policy.
• Schedule appointments for members who visit the credit union and communicate with credit union staff about appointment arrivals and member needs.
• Assist with maintaining Vendor/Visitor log.
• Assist in keeping the lobby clean and stocked of supplies to enhance the member experience (water, coffee, brochures, mints, pens, etc.).
• Keep the night drop supplies stocked (pens, envelopes).
• Prepare new member letters and closed account letters.
• Other duties as assigned by management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Knowledge, Skills and Abilities

• Highly self-motivated with a demonstrated ability as a self-starter.
• Excellent attention to detail and accuracy.
• Ability to work independently and stay organized.
• Ability to multi-task and maintain accuracy in a highly fast-paced environment.
• Demonstrate a positive and proactive approach to tasks and challenges.
• Strong interpersonal skills with the ability to establish and maintain relationships with members and co-workers.
• Thorough knowledge of credit union policies, procedures, products, and services.
• Ability to work collaboratively within a team to achieve common goals.
• Strong critical thinking and problem-solving skills.
• Excellent human relations and communication skills.
• Maintain confidentiality of proprietary information.
• Experience with Microsoft programs (Bookings, Teams, Outlook, etc.).

Education and/or Experience

• High school diploma or GED is required.
• Prior experience cash handling is required.
• 10 Key Skills.

Physical Demands & Environmental Factors

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent sitting and occasional lifting of up to 25 lbs. Moderate levels of walking, standing, carrying, stooping, bending, kneeling, and reaching. Fine motor skills required including tasks such as picking, pinching, or manipulating objects with the fingers. Grasping tasks involve applying pressure using the fingers and palm. Repetitive motions of the wrists, hands, and fingers are also involved.

Advantage Credit Union is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act and/or applicable state regulations, Advantage Credit Union will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with Advantage Credit Union.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Bereavement leave
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance
• Volunteer time off

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $15