Account Manager

Account Manager

Pay Range: base pay $80K-100K per year commission up to $100K per year

Assigned Area: Bakersfield, CA

About us

Advantage Healthcare Services is a rapidly growing chain of independent retail and long term care pharmacies with multiple locations in California and Nevada. We made the decision to take the concept of full-service pharmacy to the next level for patient concentric attention and services. Our experience led us to observe what was missing in a standard pharmacy environment and we established a commitment to address the many facets of health that can encourage and inspire patients.

Overview
We are seeking a motivated and results-driven Account Manager to join our dynamic team. The Account Manager (AM) is responsible for achieving sales targets, fostering strong relationships with healthcare providers, and driving growth within the assigned territory. This role focuses on promoting specialty medications, therapies, and services while representing the company in a professional and ethical.

Responsibilities

1. Sales Execution

• Achieve sales territory targets for specialty medications, therapies, and services.
• Continuously grow new prescriptions for targeted medications.
• Gain new practices & prescribers utilizing AHCS and grow business within existing practices and prescribers.
• Develop and execute territory sales plans tailored to AHCS products and services.
• Conduct sales calls in the field 4-5 days a week, visiting key accounts on a frequent basis.
• Effectively partner with pharmaceutical manufacture representatives within assigned territory to drive prescriptions to AHCS.
• Identify new business opportunities within the territory, including potential clients, clinics, and hospital systems.
• Represent the company at events, programs, and conferences.
• Analyze competitor activities and adapt strategies accordingly.

2. Customer Relationship Management

• Build and maintain strong relationships with physicians, nurse practitioners, pharmacists, and other healthcare providers.
• Identify key prescribers, healthcare providers, and institutions within the territory.
• Understand the parent organization, network relationships, all associated call points, and prescribing patterns & protocols for practices and prescribers throughout the territory.
• Act as the primary point of contact for all territory-based healthcare providers regarding specialty pharmacy solutions.
• Conduct regular follow-ups to ensure customer satisfaction and address any concerns.

3. Territory Management

• Effectively utilize CRM daily for sales activity, notes, opportunity tracking, pipeline and other reporting.
• Conduct business reviews and pipeline forecasting with management.
• Develop an efficient call schedule to ensure maximum territory coverage.
• Plan and conduct in-person or virtual sales visits and presentations.
• Monitor and optimize territory performance, including tracking sales activity and outcomes.

4. Product Knowledge and Education

• Possess in-depth knowledge and communicate effectively about behavioral health pharmacy services and specifically AHCS products & services.
• Know applicable behavioral pharmacy medications, therapies, and their benefits with the ability to conduct high-level conversations with medical providers about medication usage, side effects, and proper handling.
• Stay up to date with advancements in specialty pharmaceuticals and industry trends.

5. Collaboration with Internal Teams

• Collaborate with pharmacy operations, reimbursement teams, and clinical staff to provide seamless customer support.
• Liaise with the marketing department to create educational materials and promotional strategies.
• Work closely with managed care and payer teams to address insurance challenges for specialty products.

6. Compliance and Reporting

• Conduct business at all times in a professional and ethical manner as a representative of the company.
• Adhere to all regulatory and company guidelines, including HIPAA compliance for patient confidentiality.
• Document activities, interactions, and outcomes in CRM systems or sales tools.
• Prepare regular sales reports and territory updates for management.

7. Patient Advocacy and Support

• Provide healthcare providers with resources to improve patient outcomes.
• Appropriately collaborate with specialty pharmacy staff to ensure timely delivery and proper handling of medications.
• Appropriately assist the pharmacy to resolve patient access issues, such as prior authorizations or insurance denials.

Qualifications

• 2 years of relevant sales experience in the areas of pharmacy services, pharmaceutical, or medical.
• Behavioral health or mental health market expertise preferred.
• Consistent track record of top sales performance and exceeding sales goals.
• Must reside within geography sales territory.
• Must be able to meet physical requirements of the role, including visiting physician practices in the field 4-5 days a week.
• University 4-year degree or equivalent experience.

Join us as an Account Manager where you can make a significant impact on the behavioral health/mental health community while growing your career in a supportive environment!

Job Type: Full-time

Pay: $80,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Weekends as needed

Supplemental Pay:

• Commission pay

Application Question(s):

• Are there anything else you would like to add to your application?

Education:

• Bachelor's (Required)

Experience:

• Sales: 2 years (Required)
• Healthcare: 2 years (Required)
• Behavioral health: 1 year (Preferred)

Ability to Commute:

• Bakersfield, CA (Required)

Ability to Relocate:

• Bakersfield, CA: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road

Salary : $80,000 - $100,000