What are the responsibilities and job description for the Intake Coordinator - MO position at Advantage Home Care?
Pay rate $17.00/HR
We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.
Advantage offers numerous benefits, to their family of employees, such as:- Earned Time Off
- Medical Benefits, Dental, Life Insurance
- Weekly paychecks
- Competitive Pay
- Fun, Lively, and Family work environment
- Room for advancement
- 8 hour shift
- Day shift
- Monday to Friday
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.
- Deliver exceptional customer service to all home care clients and field staff and effectively address all requests in a timely manner.
- Provide excellent communication to hone care branch and corporate staff.
- Contact new home care client referrals and held clients timely and often to coordinate the start or continuation of care.
- Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
- Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.
- Guarantee all private business information & protected health information is kept confidential.
- As needed- Participates in special department projects
- As needed- Attends state held in-service trainings/meetings per management’s direction
- Reads and stays abreast of state, federal and business regulations.
- Other duties as assigned by management
Requirements
- Experience with Medicaid and home care knowledge
- Working knowledge of office equipment such as copier, scanner, fax machine, postage machine.
- Good time management and organizational skills.
- Well developed interpersonal and communication skills.
- Professional appearance and manner.
- Computer literate, specifically Microsoft Office applications.
- Ability to lift and carry 15-20 lbs.
- Maintain a background free of disqualifying convictions to be employed by a health care company.
Education and experience
High school graduate
Minimum of 2 years office experience preferred
- Earned Time Off
- Medical Benefits, Dental, Life Insurance
- Weekly paychecks
- Competitive Pay
- Fun, Lively, and Family work environment
- Performance Bonuses
- Room for advancement
Salary : $17
