What are the responsibilities and job description for the Service Coordinator - St. Louis position at Advantage Home Care?
Pay rate $17.00/Hr.
We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.
Benefits
- Earned Time Off
- Medical Benefits, Dental, Life Insurance
- Weekly paychecks
- Competitive Pay
- Fun, Lively, and Family work environment
- Performance Bonuses
- Room for advancement
About the Job
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay possible
Requirements
- must have a valid and current, state-issued driver’s license.
- Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.
- Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner.
- Reads and stays abreast of state, federal and business regulations.
- Provide excellent communication to branch and corporate staff.
- Contact employee applicants and complete onboarding process in a timely manner.
- Complete new hire training sessions in the office and coordination of any on the job training needed. This includes annual ongoing in-service training for field staff.
- Contact new client referrals and held clients timely and often to coordinate the start or continuation of care.
- Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.
- Responsible for collecting paper documentation submitted by field staff, reviewing it for accuracy and submitting it to the appropriate departments in a timely manner.
- Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.
- Order office supplies for branch.
- Communicate with branch manager regarding problems and complaints.
- Guarantee all private business information & protected health information is kept confidential.
- As needed- Participates in special department projects
- As needed- Attends state held in-service trainings/meetings per management’s direction
- Other duties as assigned by management
Education and Experience
- High school graduate/GED
- Minimum of 2 years office experience preferred
Benefits
- Earned Time Off
- Medical Benefits, Dental, Life Insurance
- Weekly paychecks
- Competitive Pay
- Fun, Lively, and Family work environment
- Performance Bonuses
- Room for advancement
Salary : $17
