Director of Operations I

Description

Do you want to work for a company that cares for and values its employees?  Do you want to be part of a company that wants to make a difference in the world?   AMS Fulfillment is a B Corporation that gives back to employees and their communities.  B Corp companies don’t just strive for being great, they inspire greatness – and that starts with our employees.

Job Summary

This position is a key senior management position responsible for all areas of assigned operations and requires heavy involvement in the oversight, approval and planning processes of the following areas; cost efficiency, maintaining staffing levels, monitoring and improving levels of productivity and quality, providing senior management with vital reports and maintain a P&L for the warehouse and operations.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Drive, review, development and implementation of operational process to increase productivity and reduce cost
• Accountable for warehouse operations, including but not limited to, introduce and expand consistent operation practices across the business to significantly improve productivity, quality, and profitability
• Provide analysis of business results to Executive Management on a periodic basis
• Participate in the strategic planning process of operations
• Plan and review upgrade systems and procedures
• Identify, analyze and make recommendations to correct and mitigate ongoing problems
• Responsible for monitoring agreed operating metrics regarding units processed per hour, quality levels, and revenue per hour and revenue per square foot.
• Meet and or exceed Service Level Agreements per client contracts.
• Operate within budget and control facility operating cost
• Responsible for all inbound/outbound transportation operations
• Establish and modify as necessary, all policies and procedures for operation departments
• Generate purchase requests for materials required for operations
• Provide time and motion pricing to the sales department
• Responsible for safety, training & guidelines
• Review client pricing and contractual commitments to assure compliance.

Qualifications

• Minimum 5 years of proven experience in warehouse operations management, with a track record of successful leadership
• Bachelor's degree in logistics, supply chain management, business administration, or a related field a Plus.
• Strong interpersonal and relationship building skills, a team builder, leader, coach & motivator
• Excellent communication skills including verbal and written presentation skills
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated skills with Microsoft Excel, word, power point, and experience with working with WMS systems
• Experience in shipping consumer product to retail, distribution centers, and direct to consumer.  Including the accompanying skills of EDI labeling, charge back avoidance, routing guide adherence, multi shipper/courier environment including
• Bilingual in English and Spanish a plus but not required

Working Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

According to the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the “essential job functions with or without a reasonable accommodation.”

AMS Fulfillment will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Salary : $120,000 - $140,000