What are the responsibilities and job description for the Customer Service Representative position at Advantage Resourcing?
Advantage Resourcing is seeking a Customer Service Representative in Shreveport, LA, and we are excited to help you achieve your career and financial goals! If you're passionate about delivering exceptional service, thrive in a fast-paced environment, and enjoy helping others, we want you to join our team. Apply today to be part of an organization committed to your success!
Pay : $15 - $18 / hr
Shift Requirements : Availability for various shifts, including evenings, weekends, and holidays.
As a Customer Service Representative, you'll be the first point of contact for businesses across industries such as healthcare, legal services, and property management. You'll handle inbound calls, take accurate messages, and deliver them according to client instructions, whether the message is routine or urgent. Working in a computer-based environment, you will maintain professionalism and courtesy in all interactions.
Responsibilities :
- Answer inbound calls from clients in various industries, including healthcare, legal, and property management
- Take and deliver messages accurately and promptly
- Manage urgent calls, ensuring medical professionals or emergency teams are connected when needed
- Follow client instructions with confidentiality and attention to detail
- Clear speaking voice with minimal regional accent
- Basic computer skills & ability to type 40 WPM
- Flexible schedule, including evenings, weekends, and holidays
- Reliable, punctual, with strong communication skills
- Ability to complete on-site training in Shreveport, LA, with potential to transition to remote after a 3-month probation period
- Strong English comprehension (written and verbal)
- Empathy and professionalism when handling sensitive situations
- Positive attitude and a customer-first approach
- 2 years of customer service experience (preferred, not required)
Requirements :
The services you offer are not without uplifting benefits to show our appreciation for your time and energy! Payday every single Friday by direct deposit or pay card. You will have access to a dedicated local team that cares about your success and is here to support you every step of the way. Don't forget about our employee discounts and referral bonus potential. We offer medical, dental, vision, and 401K options to suit you and your family's needs.
Ready to take the next step in your career? Click 'Apply Now' to submit your application! A dedicated recruiter will reach out to discuss this exciting opportunity and help you get started. We look forward to working with you!
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Salary : $15 - $18
