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Personnel Security Customer Support

Advantage SCI
Reston, VA Full Time
POSTED ON 1/23/2025
AVAILABLE BEFORE 4/7/2025

Job Descriptions :

We are Advantage SCI, LLC (ASCI) and we want you to be a part of our TEAM to push our goal of Securing tomorrow today! We deliver the expertise needed to further critical missions and get the job done. We are looking to add to our teams of positive and dedicated members.

ASCI has an upcoming opportunity for a full-time experienced Customer Service, Personnel Security Specialist for our government customer. Great opportunity to build experience in the Personnel Security Field.

This individual shall support the Personnel Security Division Service Desk in understanding the process of assessing, validating, and certifying the trustworthiness of DIA and designated DoD-affiliated personnel for clearance access to Sensitive Compartmented Information (SCI) through case management, adjudication, to include due process in an accurate and timely manner. Additionally, this support requires experienced and professional Customer Service, IT Systems Support Specialists to have knowledge and understanding of the Continuous Evaluation System (CES) as CES Screeners

Required Experience :

  • 3-5 years of relevant experience
  • Experience supporting the Personnel Security Customer Service Desk.
  • Experience in customer relations; professional correspondence and communications skills via email, phone and in person; good grammatical and professional writing skills; ability to prioritize competing tasks; maintaining accuracy and timeliness.
  • Knowledge of ICD704 and EO 12968; and SEAD 3, 6 and 7 which addresses reporting requirements, continuous vetting / evaluation, and reciprocity.
  • Experience understanding exceptions codes, such as waivers, conditions, and deviations.
  • Familiarity and experience utilizing Scattered Castles, e-QIP, DISS, OPM Portal; scoping SF86 / SF86C.
  • Experience working with government civilian and military personnel (CONUS / OCONUS).
  • Knowledge and experience determining when a security case is complete and prepared for adjudication to include coordinating with other officers and determining the need for additional investigative information.
  • Excellent written and oral reporting skills, interpersonal skills, and the ability to communicate at all levels of the organization and customers across geographically dispersed sites.
  • Knowledge of the Microsoft Office Suite, particularly Outlook, Word, and Excel.
  • Possess a TS / SCI and successfully pass CI Poly.
  • Experience working in DIA a plus.
  • Must have a valid certification of completion in PII and Cyber Awareness Challenge from Information Assurance Support Environment (Only valid within 30 days of hire). To obtain the certification, visit http : / / iase.disa.mil / eta / .

Working Conditions :

  • The duties of this position are primarily performed in a climate-controlled office environment
  • Able to sit and work at a computer keyboard for extended periods of time
  • Able to stoop, kneel, bend at the waist, and reach daily
  • Able to lift up to 35 pounds occasionally
  • Able to walk upstairs and long distances without assistance
  • Noise level : Low to moderate
  • Be fully vaccinated for COVID-19. An individual is considered fully vaccinated two weeks after the second dose of a two-dose vaccine (i.e., Moderna or Pfizer) or two weeks after a single-dose vaccine (i.e., Johnson & Johnson). As a prospective employee, you will fall under this requirement and proof of vaccination will be needed for on-boarding, should you be selected. Limited exemptions for religious or medical reasons will be considered.

    Keyword : Personnel Security Specialist

    From : Advantage SCI

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