What are the responsibilities and job description for the Repair Shop Coordinator position at Advantage Technical?
Title: Repair Shop Coordinator
Location: Westminster, MD
Industry: Rail Car Maintenance / Repair shop
Pay/Duration: 26.00 - 28.00 per hour / 6 months plus contract to hire
Key Skills: RMA's / SAP / Customer Service / Manufacturing / Data Entry / Communication / Service Manager /
The Repair Shop Coordinator provides support to Repair/Overhaul activities in a timely and cost-effective manner. This position may include customer interface as it directly relates to customer owned material. Daily duties and requirements are SAP CS, RMA maintenance, and contact with various internal departments. Some of the duties include maintaining manual or computerized SAP records and assisting the Repair Department personnel as well as the factory floor.
Receive customer complaint requests and enter applicable data into SAP. (RMA Creation)
Consistent communication with internal and external customers providing status updates to repairs and overhauls.
Maintain a sales forecast and track monthly sales completion to the plan.
Maintain a high level of data quality within KBC's SAP system.
Conduct data collection and analysis as applicable to customer complaints.
Monitor assigned customer material from entry to closure.
Support disposition of customer material (Return to Vendor, Repair in house, etc.).
Prepare reports and cost estimates.
Work with Material Planner and KBC Service Center to establish repair schedule for in house repairs and overhauls.
Provide support and assistance to other colleagues, as directed, and any other duties as requested.
Education:
Associates Degree in Business Admin or related preferred but not required
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About Advantage TechnicalWith company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
