Service Information and Training Coordinator

Position: Service Information and Training Coordinator

Location: Onsite. Allen Park, MI.

Pay Range: $30-$33/hr.



Required Skills:

• 3 years or equivalent experience in project management.


• Ability to work on site at OEM facility in the Dearborn area multiple days a week.


• Strong oral and written communication skills.


• Capacity to effectively manage multiple tasks.


• Ability to thrive within a team environment.


• Proficient with Microsoft Office products.

Project Overview:

OEM service information team designs and develops specialized dealer technician training courses to support technician competency and retention. Many of these courses require hands on work stations and/or on vehicle "bugs" that require parts and tools. This position will manage all aspects of part and tool acquisition once identified by the OEM Commodity Leads including ordering, inventorying, kitting, and shipping of training course parts, tools, and supplies to support the training course plan.

Project Deliverables:

• Training Course Parts and Tools, Project Management.


• Part and Tool Procurement
  
  
  
  
  • Manage all aspects of internal order placement and delivery to ensure all parts and tools identified by the OEM-CL are ordered, received, and delivered to the training facilities by the required date.
  
  
  • Work with OEM, merchandisers and other internal OEM personnel to address backorders, shipping delays, or other procurement issues.
  
  
  • Manage fulfillment of each purchase order (PO) to ensure all items are delivered on time and are invoiced correctly.
  
  
  • Organize, Box/Kit, assemble and ship training course parts, tools, and supplies to support course timing plan.
  
  
  • Create and maintain parts tracking sheet.
  
  
  
  


• Financial Forecasting and Reconciliation
  
  
  
  
  • Maintain a monthly financial forecast for all parts and tools.
  
  
  • Work with department financial analyst to reconcile monthly actuals.
  
  
  
  

Preferred skills:

• Automotive and/or dealership experience.


• Technical Training development or delivery experience.

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About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .


Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.


All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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