What are the responsibilities and job description for the Warehouse Fulfillment Associate position at Advantage Truck Group, Shrewsbury?
Description
Advantage Truck Group (ATG) has an opportunity for a Warehouse Fulfillment Associate. The Warehouse Fulfillment Associate is responsible for ensuring efficient and accurate processing of customer orders for pick up, maintaining the organization and cleanliness of the customer pick up area, and assisting with general warehouse duties. This position requires strong attention to detail, excellent communication skills, and the ability to prioritize tasks in a fast-paced environment.
Schedule
- Full-time, 9:30 AM - 6:30 PM
- Saturday rotation
Benefits
- FULL BENEFITS DAY ONE
- Medical, Dental and Vision Insurance
- Short and Long Term Disability - Company paid
- Life Insurance - Company paid
- Paid time off - 15 days* during first year (*prorated to hire date)
- Paid holidays - 7 per year
- 401K with 4% match
- Annual safety shoe allowance
Culture and Environment
- Career advancement opportunities
- Clean, modern facilities
- Employee driven continuous improvement programs
- Supportive leadership
- Learning environment
- Safe work standards
Essential Duties
Essential Duties include the following. Other duties may be assigned.
- Order Fulfillment:
- Pull and stage customer orders accurately and efficiently.
- Maintain customer pick up shelves, ensuring orders are readily accessible and organized.
- Reconcile aging orders and communicate any discrepancies to the appropriate sales associate.
- Customer Service:
- Provide friendly and efficient service to customers picking up orders.
- Communicate order status updates to parts sales associates and customers as needed.
- Inventory Management:
- Accurately stage and log dirty core returns.
- Return customer return parts to stock, ensuring proper documentation and inventory updates.
- Warehouse Support:
- Assist in general warehouse duties, such as receiving, stocking, and organizing inventory, as time permits.
- Cleanliness and Safety:
- Maintain a clean and organized customer pick up area.
- Adhere to all safety procedures and guidelines.
Requirements
- Bi-lingual (Spanish or Portuguese) preferred.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to lift and move up to 50 pounds.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a warehouse or customer service role preferred.
- Basic computer skills.
Advantage Truck Group (ATG) is the largest Western Star and Freightliner dealer in New England with eight locations in Massachusetts, Vermont and New Hampshire, focused on providing a superior employee experience. ATG offers exciting career development opportunities through company paid training, and apprentice, co-op and internship programs. The company also actively gives back to the community through its charitable Haulin' 4 Hunger initiative along with supporting SkillsUSA.
Join the ATG Team - Apply Today!
All Candidates must pass a criminal background check and a motor vehicle record check. Advantage Truck Group is an Equal Opportunity Employer. Visit our website: www.advantagetruckne.com