What are the responsibilities and job description for the Order Process Specialist position at Advantech USA?
Job Title: Order Process Specialist
Location(s): Milpitas, CA - Onsite
Compensation: $25.00 - $32.00 - Hourly (Nonexempt)
About this position:
The primary function of the Order Process Specialist is to provide the planning, coordination, communication, monitoring, of orders allocation, product delivery, production scheduling, and capacity to satisfy and exceed customer and sales requirements. Responsible for the coordination with sales, customers, operations, and Accounting departments to determine and maintain optimal inventory levels for maximum allocation from backorders.
Responsibilities:
- Responsible for general order processing including material allocation and production scheduling.
- Assists order allocation and fulfills backorders for sales and customers.
- Informs Supply Chain Management and Purchasing Departments for inventory replenishment per allocation and backorder status.
- Processes change orders, analysis and control.
- Confirms shipping dates of sales orders and change notifications.
- Verifies credit card information and orders for processing.
- Generates reports to inform sales and operations pertaining to achieving quotas and number of backorders.
- Develops, implements, and enhances efficient and effective workflow, processes, and operations.
- Performs and completes any other tasks and/or projects as assigned.
Qualifications:
- Minimum of two (2) years of related experience within order processing, sales administration, or customer service.
- Associates’ (A.A./A.S.) degree required with a Bachelor’s (B.A./B.S.) degree in Business Administration preferred.
- Typing at minimum forty (40) WPM (Words Per Minute) required.
- Knowledge and understanding of computer components.
- Experience and skill to complete multiple projects with changing circumstances, workload, priorities, and deadlines.
- Ability and competency for self-initiative, motivation, technical/detail orientation, and act as a cohesive team player.
- Analytical, troubleshooting, and thinking skills.
- Experience with SAP system is preferred.
- Proficiency and skill in Microsoft Excel.
- Proficiency and skill in Microsoft Office applications (Word, PowerPoint, and Outlook).
- Time management, organizational, and interpersonal skills.
- Verbal and written communication with oral presentation skills.
Benefits:
- Competitive salary dependent on experience (DOE)
- Winning culture with a friendly, team-oriented environment!
- Generous benefits package including medical, dental, vision, long-term disability, and life insurance.
- Employee Assistance Program (EAP)
- 401(k) with company match
- Education & personal development reimbursement program
- Generous vacation and paid holidays package
- Company events, and lunches
- Work from home program – once eligible
- Referral Bonus
About Advantech
Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms.
We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions.
World-class Recognition
Advantech is an authorized alliance partner of both Intel® and Microsoft®. Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand’s #5 best Taiwan Global Brand in 2018.
Work Authorization:
To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at https://www.pmddtc.state.gov/regulations_laws/itar.html
Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.
Salary : $25 - $32
