RETAIL LEAD MARINA- CAMP RICH

Summary of Position:

Work in close collaboration with the Retail Manager and Marina Manager to ensure that the retail and rental business operates in an efficient and seamless manner while following all company policies and procedures to ensure an extraordinary experience for all visitors and staff.

Responsibilities:

• Assist with training of retail staff and backup Manager on days off

• Demonstrate knowledge of merchandise, styling and pricing according to the company’s policies and procedures

• Understand the process, and assist the Retail Manager, with correct NPS markups on all products at all times including food/drink items

• Maintain knowledge of product lines with an emphasis on local and regional facts to assist other staff and customers

• Assist with store set up: display and merchandising, inventory levels

• Respond to guest inquiries and requests in a timely, friendly and efficient manner

• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change

• Conduct inventory, restock merchandise and ensure adequate merchandise supply levels working in conjunction with the Retail Manager

• Assist with managing all inventory to keep all items in stock during business hours

• Keep retail spaces organized and clean

• Prepare end of shift report, deposit receipts and cash and advise Retail Manager accordingly

• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances

• Understand company’s ISO (Quality and Environmental) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas, with a focus on upholding the highest level of quality

• Maintain job related confidentiality

• Actively foster a positive work environment with a focus on teamwork

• Other duties per the Duties checklists and as assigned

Position Requirements:

• Must be able to work independently with little or no supervision

• Must be 18, to sell liquor in retail store

• Willing to help in retail, rentals, or on dock as needed

• Excellent customer service and people skills

• Must be able to work a variety of day, night, weekend and holiday shifts

• Gain efficiency with Retail Pro system or comparable POS system (POS and reporting)

• Ability to lift 25 lbs. frequently, and up to 50 lbs. occasionally and handle physical exertion involving bending, twisting, and squatting.

Knowledge and Experience:

Education: High School Diploma or equivalent; College Diploma or equivalent experience