What are the responsibilities and job description for the Sales Support Specialist position at Advent Talent Group?
Advent Talent Group is looking for a meticulous Sales Support Specialist to join our client's family-owned lighting business. In this role, you will be a vital member of our sales team, providing comprehensive support to sales staff, customers, and vendors. Your responsibilities will include managing customer orders, coordinating with vendors, and ensuring smooth delivery processes while upholding high service standards.
Overview :Responsibilities :
- Serve as the primary liaison between sales team, customers, and vendors to ensure seamless order processing and customer satisfaction
- Manage and track orders, including replacement parts, fixtures, and delivery scheduling
- Support builder and designer clients by answering inquiries and coordinating with project managers
- Process vendor invoices and maintain accurate documentation of all transaction
- Monitor and resolve shipping issues, backorders, and delays through proactive vendor communication
- Provide backup support to sales team members when they are unavailable
- Proven proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
- Exceptional organizational and multitasking abilities
- Strong written and verbal communication skills
- Demonstrated problem-solving capabilities and attention to detail
- Ability to work both independently and collaboratively in a team environment
- Experience in customer service or sales support preferred
- Health, vision, and dental insurance
- 401(k) package
- Vacation and personal days
- Team-oriented, family business environment
Qualifications
Eligible employees will enjoy the following benefits :
Advent Talent Group is an Equal Opportunity Employer
Advent Talent Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
IND1
Salary : $9 - $20
