What are the responsibilities and job description for the Non Clinical Field Trainer position at AdventHealth Centra Care?
Non Clinical Field Trainer – AdventHealth Centra Care
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : M-F 7:45 AM - 4:30 PM
Location: 2600 WESTHALL LANE, 2ND FL, Maitland, 32751
The role you’ll contribute:
Under the direction of the Director of Operations and Education, our Non-Clinical Field Trainer (NCFT) provides training and mentoring for front-line, non-clinical, staff members. The Non- Clinical trainer supports on-going training by assisting with developing/nurturing mission-minded team members; implementing/sustaining registration best practices; and all other trainings geared to support and ensure excellent customer care and patient safety standards. NCFT will assist Educators with training new staff in the home office and in the field (may require out of state travel). Available to work shifts as needed in the centers when not training or assist PRC Training Team. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Must be highly engaged in establishing the Centra Care Culture in new market regions.
The value you’ll bring to the team:
- Partners with system Educators and coordinates training schedules and training for new hires
- Supports trainee on-site (in clinic) and orients them to the roles and responsibilities
- Support Educators with ongoing training for all front-end staff, to include but not limited to: System training, Customer Service training, Insurance training, report training, banking training, posting training, eligibility verification, reconciliation, etc. Onsite visits for ongoing training.
- Under the direction of the Education leader, monitors the new team members growth/development for the first 90 days.
- Work in collaboration with Educators/Managers/Directors on scheduling quarterly education meetings with their assigned locations.
The expertise and experiences you’ll need to succeed :
Minimum qualifications:
- High School graduate
- Driver License, Valid and in State reliable form of transportation
Preferred qualifications:
- Associate's Degree
- Bachelor's Degree
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Education
Organization: AdventHealth Centra Care
Schedule: Full-time
Shift: 1 - Day
Req ID: 25006849
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
