What are the responsibilities and job description for the Consumer Access Specialist position at AdventHealth Colorado?
Consumer Access Specialist Castle Rock, CO
AdventHealth Castle Rock
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Internal Employees Apply Here
AdventHealth Castle Rock is a 50-bed acute care hospital providing comprehensive health care to the greater Castle Rock community and surrounding areas. From experienced emergency services to delivering babies in our Birthplace, AdventHealth Castle Rock is ready to provide personalized health care when you are sick and wellness programs to keep the entire family healthy.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
All the benefits and perks you need for you and your family:
Shift : Days
Location: 2350 MEADOWS BLVD, Castle Rock, 80109
The Role You’ll Contribute
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The Value You’ll Bring To The Team
The expertise and experiences you’ll need to succeed:
Category: Patient Financial Services
Organization: AdventHealth Castle Rock
Schedule: Full-time
Shift: 1 - Day
Req ID: 25014873
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apply Now
Apply Now
Internal Employees Apply Here
Share With
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
AdventHealth Castle Rock
Apply Now
Internal Employees Apply Here
- Job Schedule: Full-time
- Pay Range: $19.77 - $28.28 per hour
- Job ID: 25014873
- Job Family: Patient Financial Services
- Shift: 1 - Day
AdventHealth Castle Rock is a 50-bed acute care hospital providing comprehensive health care to the greater Castle Rock community and surrounding areas. From experienced emergency services to delivering babies in our Birthplace, AdventHealth Castle Rock is ready to provide personalized health care when you are sick and wellness programs to keep the entire family healthy.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
Shift : Days
Location: 2350 MEADOWS BLVD, Castle Rock, 80109
The Role You’ll Contribute
Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.
The Value You’ll Bring To The Team
- Proactively seeks assistance to improve any responsibilities assigned to their role.
- Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
- Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
- Meets and exceeds productivity standards determined by department leadership.
The expertise and experiences you’ll need to succeed:
- High School Grad or Equiv Required
- Associate Preferred
- 1 relevant healthcare experience Preferred
- Prior collections experience Preferred
- 1 customer service experience Preferred
- 1 direct Patient Access experience Preferred
Category: Patient Financial Services
Organization: AdventHealth Castle Rock
Schedule: Full-time
Shift: 1 - Day
Req ID: 25014873
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apply Now
Apply Now
Internal Employees Apply Here
Share With
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- share by email
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Salary : $20 - $28
