What are the responsibilities and job description for the Contact Center Representative position at AdventHealth Colorado?
Contact Center Representative Altamonte Springs, FL
AdventHealth Orlando
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Internal Employees Apply Here
With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
Support Center Specialist - AdventHealth Orlando
Location Address: 351 S STATE RD 434, Altamonte Springs, 32714
Top Reasons to work at AdventHealth Orlando
Work Hours/Shift
What You Will Need:
The Support Center Specialist processes financial transactions and responds to member account and service inquiries received via telephone and electronic service delivery channels. Processes complaints, troubleshoots problems, and provides information. Responsible for retaining and expanding new and/or additional loans and accounts through outbound sales processes. Accepts loan applications, interviews applicants, and disburses consumer loans. Makes appointments, collects information and conducts follow-up. Actively seeks opportunities in the cross selling of credit union products.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Credit Union
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25007750
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apply Now
Apply Now
Internal Employees Apply Here
Share With
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
AdventHealth Orlando
Apply Now
Internal Employees Apply Here
- Job Schedule: Full-time
- Pay Range: $15.45 - $22.19 per hour
- Job ID: 25007750
- Job Family: Credit Union
- Shift: 1 - Day
With a variety of Orlando hospital jobs, we invite you to start or elevate your career with a new job at AdventHealth Orlando. We constantly seek out Orlando nurses, medical assistants, nurse assistants, patient care and health administration professionals who share our passion for whole-person health care. Learn more about our open positions and apply to become an invaluable part of our team.
Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.
Support Center Specialist - AdventHealth Orlando
Location Address: 351 S STATE RD 434, Altamonte Springs, 32714
Top Reasons to work at AdventHealth Orlando
Work Hours/Shift
- Full Time (Days)
- Provides prompt, accurate, concise and courteous responses to member inquiries relating to consumer loans and other financial transactions. Identifies member’s needs/sales opportunities.
- Researches and rectifies account problems within given authority; including but not limited to fee reversals, posting errors, payroll deduction allotments/changes, and minimum payment requirements on open and closed ended loans.
- Takes initiative to identify problems and deliver recommendations and solutions. Identifies and escalates priority issues.
- Troubleshoots plastic card related issues; including activations, fraud claims, processing errors, and new or replacement orders.
- Responsible for performing a full range of customer service-oriented telephone, e-mail, and other electronic support activities; provides a high attention to detail.
- Professionally greets customers; responds to inquiries of a specific or general nature; determines appropriate response or direction for the caller; promotes various marketing campaigns.
- Accepts loan applications and supporting documents. Interviews applicants and processes loan disbursements.
What You Will Need:
- Minimum of two years of experience in a call center or customer service environment
- Minimum of one year of experience in consumer lending
- Proven track record in sales (Preferred)
- Banking and/or credit union experience (Preferred)
- High School diploma or equivalent (Preferred)
The Support Center Specialist processes financial transactions and responds to member account and service inquiries received via telephone and electronic service delivery channels. Processes complaints, troubleshoots problems, and provides information. Responsible for retaining and expanding new and/or additional loans and accounts through outbound sales processes. Accepts loan applications, interviews applicants, and disburses consumer loans. Makes appointments, collects information and conducts follow-up. Actively seeks opportunities in the cross selling of credit union products.
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Category: Credit Union
Organization: AdventHealth Orlando
Schedule: Full-time
Shift: 1 - Day
Req ID: 25007750
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
Apply Now
Apply Now
Internal Employees Apply Here
Share With
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- share by email
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Salary : $15 - $22
