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Referral Specialist Hospice

AdventHealth Colorado
Altamonte Springs, FL Part Time
POSTED ON 3/15/2025
AVAILABLE BEFORE 4/13/2025
Referral Specialist Hospice Altamonte Springs, FL

AdventHealth Hospice

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Internal Employees Apply Here

  • Job Schedule: Part-time
  • Pay Range: $16 - $21.73 per hour
  • Job ID: 25008722
  • Job Family: Patient Financial Services
  • Shift: 1 - Day

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Referral Specialist- AdventHealth Hospice Care Evening Shift 1:30pm to 10pm.

All the benefits and perks you need for you and your family:

  • Flexible Scheduling
  • Rewarding Work Environment
  • Career Development

Schedule: Every Saturday and Sunday 2 days 10 hours day 11am-9:30pm.

Shift : Every Weekend.

Location: Main Campus in Altamonte Springs

The Community You’ll Be Caring For

  • Faith based and Mission driven agency
  • Flexible scheduling
  • One-on-one patient care in the patient’s home environment
  • Joint Commission Deemed Status accredited agency
  • Competitive pay with no state income tax
  • Commitment to workplace wellness and exceptional health and benefits offerings

The Role You’ll Contribute

The Referral Specialist is responsible for responding to each telephone call regarding a patient referral for hospice services to Hospice by acquiring the demographic information, populating the patient records and scheduling the Admissions Nurse or Hospital Liaison Nurse to visit the patient.

The Value You’ll Bring To The Team

Provides telephonic support to patient referral sources to initiate patient admission.

  • Initiates a patient record and documents information received regarding patient’s demographic information, condition, referral source, location, and other pertinent data in electronic medical record and in log.
  • Dispatches an Admissions Nurse or Hospital Liaison Nurse to assess the patient and begin the admission process and development of plan of care. Updates and checks nurse scheduler frequently to ensure that appropriate appointments are being scheduled.
  • Communicates by telephone and electronically information to and from nurse regarding the patient and updates patient records to incorporate new information. Orders special equipment or supplies as requested by the Admissions Nurse or Hospital Liaison Nurse.
  • As needed, requests the RN on duty to obtain the physician’s orders for hospice service referral for patient’s that do not have a physician order and documents
  • Communicates to Patient Care Managers – Teams, triage and account representatives of new referral and requests assignment to team. Documents team assignment in patient records.

Qualifications

The expertise and experiences you’ll need to succeed

Knowledge And Skills Required

Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.

Knowledge of electronic medical record.

Ability to complete Hospice Orientation and Training, as necessary.

Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software.

Knowledge of medical terminology.

Ability to think critically regarding admission process.

Education And Experience Required

High School diploma or GED.

Minimum of 3 years of administrative or clerical experience. Healthcare experience, call center experience or related is preferred.

Education And Experience Preferred

Associates degree.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Category: Patient Financial Services

Organization: AdventHealth Hospice

Schedule: Part-time

Shift: 1 - Day

Req ID: 25008722

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

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Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Salary : $16 - $22

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