What are the responsibilities and job description for the Office Assistant Audiology position at AdventHealth Hendersonville?
Office Assistant Physician Enterprise - AdventHealth Hendersonville
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Mon-Thurs 8am-5pm; Fri 8am-12pm
Location: 80 DOCTORS DRIVE, Hendersonville, 28792
The role you’ll contribute:
Greet and register patients. Collect and verify patient demographic information to include email address, patient portal registration, mobile phone collection and insurance information and benefit eligibility. Perform clerical duties. Meet the communication needs of the patient/family, office/clinic staff and the medical staff.
The value you’ll bring to the team:
- Professionally and politely greet the patients as they enter the practice.
- Appropriately perform all tasks related to the registration of the patients into the practice management system to include but not limited to collecting and verifying patient demographics, including email address, mobile phone, insurance information, and insurance eligibility etc.
- Communicate appropriately and clearly to co-workers, physicians and practice supervisor.
- Perform clerical duties.
- Explain billing policies, collect co-payments and outstanding patient balances.
- Schedule new and return appointments; explain registration process and give directions to new patients; may explain procedure preparation to patients.
- Answer telephone in a professional and courteous manner, take messages; direct calls to appropriate staff members.
- Balance petty cash and make daily bank deposits.
- Responsible for knowing hospital policies and being familiar with hospital services that are available.
- Maintain good working relationship with office/clinic staff members and physicians.
- Post physician charges accurately and timely.
- Work claims worklist daily.
- Ensure the lobby of the practice is kept clean and well organized.
- Ensure any coffee or refreshment stations are maintained for cleanliness and supplied with products for consumption by patients.
- Process incoming/outgoing mail and distribution within the practice.
- Ensure all tasks and job duties are performed to an acceptable standard defined by organizational, practice, or credentialing organization’s rules, regulations, policies, or requirements.
- Perform other tasks as requested within limits of certification, competencies, organizational policies, and governance.
- Demonstrates an ability to be flexible, organized and function well in stressful situations.
The expertise and experiences you’ll need to succeed :
Minimum qualifications:
- High school graduate or equivalent
- Able to communicate effectively in English, both verbally and in writing
Preferred qualifications:
- One year medical office experience
- Additional languages
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Physician Services
Organization: AdventHealth Hendersonville
Schedule: Full-time
Shift: 1 - Day
Req ID: 25007431
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
